Constant packet loss to gateway and other destinations

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Endpoint8916

1 post

Wannabe Geek
+1 received by user: 1

#324624 5-May-2026 17:05

Hi,

I've recently switching to Quic and have been monitoring the connection using smokeping. My previous ISP had no issues with packet loss but I'm getting a constant almost 1% PL to the gateway and beyond.

I've seen some other posts about PL that date back to 2023 but would have thought this shouldn't be an issue now. Is anyone else seeing the same and is this a known issue? Pings seem pretty good to servers I need to play on but the constant PL isn't ideal.

I'm connecting via untagged DHCP using a nanopi running OpenWRT. You can see when I switched from the previous provider which had not PL issues to the gateway (their gateway not the quic one obviously).

AndrewTG

29 posts

Geek
+1 received by user: 7

#3487811 5-May-2026 17:14

Yeah it's been discussed on the Quic Discord. Unfortunately it's just kinda been getting a bit better and a bit worse over time since those 2023 posts. There were improvements very recently but still not fixed.

michaelmurfy

meow
13604 posts

Uber Geek
+1 received by user: 10961

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#3487906 5-May-2026 22:29

@Endpoint8916 ICMP to things like an ISP's BNG and other network infrastructure are deprioritized meaning it is normal to see loss there. You need to really run a MTR or monitor endpoints you often connect to.

It is also quite common where some ISP's basically spoof ICMP so it doesn't appear loss exists. I know of a few ISP's in NZ that do exactly that from their BNG's. While there is some background loss that Quic staff do know about, outside of synthetic monitoring you shouldn't actually notice it day to day even in gaming and many Quic customers are full on gamers too.

@AndrewTG Your loss doesn't match anyone else's as previously stated in the Quic Discord. You've appear to have something else going on and need to do some additional investigation there.

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

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