Is Quic down?

Forums › Vetta and Quic › Is Quic down?

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meow
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#3162759 23-Nov-2023 11:23

@pdjackson002 That sends a fault to their team. On the first instance they'll investigate it. It doesn't go straight through to Chorus. Just put it in the notes and I am sure they'll take care of it ASAP.

Michael Murphy | https://murfy.nz
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pdjackson002

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#3162760 23-Nov-2023 11:23

UPDATE: By magic or the ticket I logged or someone behind the scenes - but routing is now restored for me.

Thankyou.

pdjackson002

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#3162763 23-Nov-2023 11:27

michaelmurfy:

@pdjackson002 That sends a fault to their team. On the first instance they'll investigate it. It doesn't go straight through to Chorus. Just put it in the notes and I am sure they'll take care of it ASAP.

Fixed now. Not sure if it was the ticket or seeing this that was the trigger. But fixed.

@Quic - the log a fault could do with being in a better location - under support maybe, AND it could also be clearer that this logs to Quic.

Cheers.

michaelmurfy

meow
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#3162766 23-Nov-2023 11:34

I did also ping somebody at Quic so not sure if it was me or the ticket :)

CYaBro

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#3162783 23-Nov-2023 12:28

Just noticed that latency here has jumped up again from around 9-10am today.
Averaging 28ms when it normally sits at 13ms.

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systemd

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#3162992 23-Nov-2023 18:22

Unfortunately I'm encountering the same issue, my net dropped earlier today during the initial fault but hasn't bounced back yet.
PPPoE is up, I'm receiving my static IP but routing ends beyond the second hop out into the world wide web.

Have submitted a fault, so now I wait patiently with my fingers crossed that can be sorted out tomorrow :)

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CYaBro

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#3163016 23-Nov-2023 19:11

Latency here has dropped back down to around 12ms since about 4:30pm. 😎

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nicasmic

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#3163228 24-Nov-2023 16:17

Quic appears to be offline again. UFB dropped off at approx 4:10PM.

Quic Website also not reachable.

Has just come back online while writing this. 4:16PM

AgentK

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#3163232 24-Nov-2023 16:21

Same here. Was down for about 5-6 minutes.

Sinuation

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#3163245 24-Nov-2023 16:30

I am a bit miffed that the internet crapped out, cut off my work which specifically needed internet.

I really don't mind if it cuts out late at night or similar but at 4:00 PM is pretty annoying.

Lias

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#3163246 24-Nov-2023 16:30

Ditto.

I started troubleshooting and the interesting thing is I had some degree of connectivity.. e.g. I could ping public multiple DNS servers with ICMP, but timed out trying to resolve via them.

I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup. Opinions are my own and not the views of my employer.

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Ipv89

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#3163250 24-Nov-2023 16:35

It’s still down for me in Hawkes Bay

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prat33k

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#3163252 24-Nov-2023 16:36

yeah same here.. joined 2 days ago to get rid of issues from 2deg connections. until now when I was in a teams meeting presenting and suddenly no one can hear me.. although i could hear all.

Also, not sure of the empty data here -

systemd

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#3163255 24-Nov-2023 16:38

Very briefly affected here too, a few latency spikes and packet loss here and there but otherwise fine.

Edit - dropped again before I could even hit submit.

systemd: Unfortunately I'm encountering the same issue, my net dropped earlier today during the initial fault but hasn't bounced back yet.
PPPoE is up, I'm receiving my static IP but routing ends beyond the second hop out into the world wide web.

Have submitted a fault, so now I wait patiently with my fingers crossed that can be sorted out tomorrow :)

Just to update on my previous comment since I can't edit it anymore - my original issue was resolved early this morning, turned out to be an odd routing issue similar to the OP.

---

Back up again here and Quic have posted a status update:

CYaBro

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#3163263 24-Nov-2023 16:44

More than just the website, portal & DNS as I don't use Quic's DNS servers yet still having issues.

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