Regretfully moving on...

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genegeney

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#3162748 23-Nov-2023 10:39

michaelmurfy:

There are a whole lot of industry professionals on here who have also said "nothing wrong on our end" multiple times to you and even said to perhaps take a look at your own network in pretty much every single one of your threads. I don't know if you have just unreasonably high expectations or if there is a network issue or what. You'll be back switching to another ISP soon enough as you've been with both sides of 2degrees and have complained about both also for the same reason.

It doesn't matter if you're CCNA certified. Just pointing out the common theme here that I've noticed as it is unusual for somebody to be hopping between providers all the time. Perhaps time to consider getting a secondary backup provider?

Logic seems to be escaping you my friend, and I'm not trying to be antagonistic in saying that. I was with 2Degrees for years prior to joining QUIC, and have been happy with the performance. I only joined QUIC because I wanted Hyperfibre and liked the idea of a network for techies.

All of the 'industry professionals' who argued with me previously were proved wrong when I joined 2Degrees and had great performance on my setup. Which, logically, proves the issue was not with my setup at all - but with their network. The same was proven when a VPN got me way better performance on their network and with my setup.

I'll go back to 2Degrees and get decent performance and suffer their poor service if I ever have to call them. In a year, once my contract is up, I'll reassess joining QUIC. If I do rejoin QUIC and performance is still bad, I'll head back to 2Degrees again. Simple. Easy. Logical.

jim69

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#3162765 23-Nov-2023 11:32

I used to work at 2D, and one day was talking to a broadband tech about why, when customers leave, we never cleaned up their accounts behind them, such that we had quite an overhead of stale resources to support. The response was "they'll be back, they always come back". Very interesting to see validation of that practice :-)

Jim

tccki

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#3162771 23-Nov-2023 11:55

jim69:
I used to work at 2D, and one day was talking to a broadband tech about why, when customers leave, we never cleaned up their accounts behind them, such that we had quite an overhead of stale resources to support. The response was "they'll be back, they always come back". Very interesting to see validation of that practice :-)

Please let your former colleague know that I am happy for them to delete any trace of my old account :)

Quic Fibre Internet - https://account.quic.nz/refer/74633 - free setup ($29 value) by using promo code at checkout: R74633EJQHUT

genegeney

66 posts

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#3162785 23-Nov-2023 12:33

Back on 2Degrees and FAR FAR better download speed from MSDN. On QUIC was 1MB/s speed consistently. But Michael thinks my setup was the problem with QUIC and the other networks with similarly poor performance 🙄

freitasm

BDFL - Memuneh
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#3162788 23-Nov-2023 12:37

jim69:

I used to work at 2D, and one day was talking to a broadband tech about why, when customers leave, we never cleaned up their accounts behind them, such that we had quite an overhead of stale resources to support. The response was "they'll be back, they always come back". Very interesting to see validation of that practice :-)

That's likely not the real reason. It's good practice to know your clients, and if you know previous interactions, you can do better or avoid the client.

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michaelmurfy

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#3162796 23-Nov-2023 13:02

genegeney: Back on 2Degrees and FAR FAR better download speed from MSDN. On QUIC was 1MB/s speed consistently. But Michael thinks my setup was the problem with QUIC and the other networks with similarly poor performance 🙄

I still fully believe it is something with your setup. Also not to mention you get others tell you in every single one of your other threads the same. There is something really weird going on with your network and this is not at all my first rodeo here:

Not the best test considering 1) single threaded download on 2) a rather busy network currently but you get the point. This is above 1MB/s and even peaked at 70MB/s at one point.

But glad you're happy with your choice for now.

Michael Murphy | https://murfy.nz
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genegeney

66 posts

Master Geek
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#3162799 23-Nov-2023 13:10

michaelmurfy:

genegeney: Back on 2Degrees and FAR FAR better download speed from MSDN. On QUIC was 1MB/s speed consistently. But Michael thinks my setup was the problem with QUIC and the other networks with similarly poor performance 🙄

I still fully believe it is something with your setup. Also not to mention you get others tell you in every single one of your other threads the same. There is something really weird going on with your network and this is not at all my first rodeo here:

Not the best test considering 1) single threaded download on 2) a rather busy network currently but you get the point. This is above 1MB/s and even peaked at 70MB/s at one point.

But glad you're happy with your choice for now.

The lack of logic and rational thinking demonstrated here is truly staggering.

Kindly explain how it could be an issue with my network when, with no changes on my side whatsoever (save for router reconfiguration to add VLAN10 and drop PPPoE), I go from 1MB/s to 60MB/s download from the same source. Also, you're downloading a different ISO from a different source, so not comparing apples with apples. Download from My Visual Studio (MSDN), using the same ISO I used, and then come back to me.

In terms of 'the number of people telling me something' being relevant to this conversation, that's a logical fallacy. I don't care how many people tell me that the earth is flat, for example...

I was happy with 2Degrees' performance for years. I really don't know why you think that's not the case. I didn't move to QUIC because of any network issue with 2Degrees, so you really need to drop that angle. Also, I've literally just performed the same performance tests with 2Degrees as I've done on any network, and I just posted that I'm happy.

freitasm

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#3162801 23-Nov-2023 13:18

I think this will escalate. Original question was solved.

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