Micro outages last night ?

Forums › Vetta and Quic › Micro outages last night ?

1 | 2 | 3 | 4 | 5 | 6 | 7

182 posts

Master Geek
+1 received by user: 31

#3169212 7-Dec-2023 09:59

Oh man! I am unable to work.. But it isn't affecting everything it seems. GZ loads fine.. keep getting disconnected on Teams, Google goes unresponsive frequently.

An update would be nice to find out if this is expected to continue for long and if I need to go to the office to work for the rest of the day!

Atm, seeing high packet loss at pe2-akl2 node

naggyman

697 posts

Ultimate Geek
+1 received by user: 86

#3169216 7-Dec-2023 10:06

prat33k:

An update would be nice to find out if this is expected to continue for long and if I need to go to the office to work for the rest of the day!

Coming from an engineer myself my advice is - the answer to the question "how long until it is fixed' is a very difficult question to answer. I'd probably just go into the office if I were you.

AgentK

34 posts

Geek
+1 received by user: 11

#3169219 7-Dec-2023 10:08

I understand they're busy with work, but that's piss-poor customer service and problematic management of this process.

It's 10 o'clock and half the internet drops in and out and even their "extended maintenance" should be over since 8:30.

@quic expects me to pay the monthly invoice, it's reasonable to expect being able to use their service.

Lias

5655 posts

Uber Geek
+1 received by user: 3978

ID Verified

Trusted

Lifetime subscriber

#3169220 7-Dec-2023 10:11

Teams is yoyoing all right and it's definitely a Quic issue.

I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup. Opinions are my own and not the views of my employer.

evilonenz

/dev/urandom
291 posts

Ultimate Geek
+1 received by user: 152

ID Verified

Trusted

Lifetime subscriber

#3169222 7-Dec-2023 10:20

Issue now published regarding the sub-optimal routing here.

Smokeping

Referral Links:

Quic - Use code R536299EPGOCN at checkout for free setup
Contact Energy - Use code FRTQDXB for $100 credit

AgentK

34 posts

Geek
+1 received by user: 11

#3169232 7-Dec-2023 10:44

I guess one of the most important platforms people use for work not reachable at all because traffic is going round in circles is "sub-optimal", yes.

```

$ traceroute slack.com

traceroute: Warning: slack.com has multiple addresses; using 52.63.23.5

traceroute to slack.com (52.63.23.5), 64 hops max, 52 byte packets

1 10.1.1.1 (10.1.1.1) 0.564 ms 0.243 ms 0.225 ms

2 bng1.quic.net.nz (103.139.184.29) 11.100 ms 11.465 ms 11.434 ms

3 pe1-akl2.quic.net.nz (103.139.184.100) 11.891 ms 10.903 ms 11.209 ms

4 * * xe2-100.pe2-akl1.vetta.net (103.243.102.64) 11.531 ms

5 43.243.21.112 (43.243.21.112) 16.876 ms 12.942 ms 14.747 ms

6 150.222.119.46 (150.222.119.46) 11.461 ms 12.857 ms

150.222.119.52 (150.222.119.52) 12.564 ms

7 150.222.119.159 (150.222.119.159) 15.361 ms 23.989 ms

150.222.119.43 (150.222.119.43) 12.530 ms

8 * * *

9 15.230.212.91 (15.230.212.91) 37.242 ms

52.95.36.70 (52.95.36.70) 41.570 ms

15.230.212.63 (15.230.212.63) 37.409 ms

10 15.230.210.66 (15.230.210.66) 36.315 ms

150.222.112.161 (150.222.112.161) 41.051 ms

150.222.112.157 (150.222.112.157) 40.940 ms

11 15.230.210.69 (15.230.210.69) 37.455 ms

150.222.112.184 (150.222.112.184) 40.767 ms

15.230.210.73 (15.230.210.73) 40.565 ms

12 15.230.210.110 (15.230.210.110) 49.336 ms

52.95.39.54 (52.95.39.54) 48.131 ms

52.95.36.41 (52.95.36.41) 41.014 ms

13 52.95.39.35 (52.95.39.35) 64.333 ms

52.95.38.216 (52.95.38.216) 41.012 ms

52.95.39.1 (52.95.39.1) 42.391 ms

14 * * *

15 * * *

16 * * *

17 * * *

18 * * *

19 * * *

20 * * *

21 * * *

22 * * *

23 * * xe1-2100-500.core1-akl2.vetta.net (103.243.102.140) 12.509 ms

24 * xe2-100.pe2-akl1.vetta.net (103.243.102.64) 12.626 ms *

25 * *^[[A^[[B

26 * xe2-100.pe2-akl1.vetta.net (103.243.102.64) 12.986 ms^C

Lenovo

Shop now for Lenovo laptops and other devices (affiliate link).

timwelch

93 posts

Master Geek
+1 received by user: 14

#3169235 7-Dec-2023 10:47

Not just Slack...

Smokeping

CYaBro

4708 posts

Uber Geek
+1 received by user: 1182

ID Verified

Trusted

#3169236 7-Dec-2023 10:47

Having issues with Microsoft 365 services at the moment.

Outlook keeps saying it can't connect to Exchange and I can't access the admin portal. :(

Opinions are my own and not the views of my employer.

irpegg

146 posts

Master Geek
+1 received by user: 102

#3169238 7-Dec-2023 10:54

Yeah its pretty cooked, just tether to your phone for now i guess.

Can't wait to do it all again next week

Lias

5655 posts

Uber Geek
+1 received by user: 3978

ID Verified

Trusted

Lifetime subscriber

#3169239 7-Dec-2023 10:55

Yep it actually seems to have gotten worse.

michaelmurfy

meow
13581 posts

Uber Geek
+1 received by user: 10914

Moderator

ID Verified

Trusted

Lifetime subscriber

#3169242 7-Dec-2023 10:59

Status update here: https://status.quic.nz/issues/6570e55a4a0ebd17a87dde15

They're aware, and working through the problems. This is a roll forward change, not a roll back because they're keen on getting their new network in before Christmas to avoid future issues. I know it is frustrating but just be kind folks.

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.

AliExpress

Shop now on AliExpress (affiliate link).

danfaulknor

974 posts

Ultimate Geek
+1 received by user: 533

Trusted

Prodigi

Subscriber

#3169243 7-Dec-2023 10:59

We've had a couple of people sign up with us for temporary Port 2 connections to tide them over through the outages, happy to do more, with the assumption you go back to Quic when the issues are sorted. (I'm not here to kick Quic while they're down and poach customers!! And we're more expensive :) )

they/them

Prodigi - Optimised IT Solutions
WebOps/DevOps, Managed IT, Hosting and Internet/WAN.