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yitz
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  #3360685 4-Apr-2025 13:03
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From what I can see Quic don't use any upstreams who have a direct connection into Blizzard North America so you are at the mercy of tier 1 providers and any associated capacity problems between them. 

 

They also seem to use Cogent which is terrible... wonder if they bought that bandwidth contract off 2degrees lol

 

https://www.geekzone.co.nz/forums.asp?forumid=81&topicid=315179&page_no=1#3251587 




Behodar

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  #3362690 10-Apr-2025 12:59
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Behodar:

 

I explicitly asked Blizzard whether 137.221.105.232 was the correct IP address and they didn't respond. In fact, they went further than not responding: they edited my support ticket and redacted the question out.

 

 

I eventually managed to get a response out of them, but unfortunately it was "we will not discuss the IP address of any realm".

 

Any suggestions on where I can go from here? Can we assume that 137.221.105.232 is correct, given that netstat shows it when connected, and it appears to be in the right sort of geographical area?


yitz
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  #3362693 10-Apr-2025 13:11
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telemetry-in.battle.net resolves to 137.221.105.232 so not quite I think. 

 

If you want the realm server IP I guess you need to do a packet capture... 




Chorusnz
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  #3362733 10-Apr-2025 15:20
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Behodar:

 

Any suggestions on where I can go from here?

 

 

 

 

Random hail merry but have you tried a VPN? Myself and a couple of guild mates were having issues a year or two ago on (what was then Vodafone). Just to the US wow servers. Random lag spikes for no apparent reason and rest of my network was fine.

 

Could not figure it out. Tried ExitLag out of pure frustration. Instant fix. Seems there had been some routing issue that the VPN fixed. Used that for about 3 months until the base issue went away. Was the only way the game was remotely playable.

 

 

 

Not saying it is the same issue here, but worth a try? I'm sure you can get a free trial so no real risk involved.

 

^Richard


Behodar

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  #3362734 10-Apr-2025 15:21
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Good spotting. I might have another poke around and see whether I can find another address that looks about right, although I don't like having to do the whole "trial and error" thing!

 

Edit: Chorus sneaking in while I was typing :)

 

I haven't tried a VPN although I expect it'll work around the issue successfully, since the problem seems to be between Quic and Blizzard. It was on my "to think about" list, but I hadn't got as far as actually trying one.


Behodar

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  #3363077 11-Apr-2025 19:34
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I think I've found the right addresses now.

 

Pings to 64.224.31.40 and 64.224.28.105 are sitting at 290-295 ms, which meshes with what I'm seeing in-game. These addresses are registered to Blizzard.

 

A traceroute is fine for a while, then hits a "telecomitalia" hop and jumps up after that.

 

traceroute to 64.224.28.105 (64.224.28.105), 64 hops max, 40 byte packets
 1  10.0.1.1 (10.0.1.1)  0.836 ms  0.476 ms  0.341 ms
 2  bng1-akl2.vetta.net (103.243.102.38)  11.510 ms  10.254 ms  10.145 ms
 3  core1-akl2.vetta.net (103.243.102.212)  10.663 ms  10.137 ms  10.257 ms
 4  edge2-akl2.vetta.net (14.102.98.107)  11.339 ms  10.084 ms  10.334 ms
 5  * * *
 6  be2194.agr61.akl01.atlas.cogentco.com (154.54.88.213)  11.866 ms  11.455 ms  11.831 ms
 7  be5434.ccr71.akl01.atlas.cogentco.com (154.54.44.174)  12.146 ms  11.977 ms  11.740 ms
 8  be5437.ccr71.syd01.atlas.cogentco.com (154.54.162.129)  39.930 ms  39.827 ms  40.009 ms
 9  be2546.ccr31.sin01.atlas.cogentco.com (154.54.1.29)  136.526 ms  138.005 ms  136.502 ms
10  telecomitalia.sin01.atlas.cogentco.com (154.54.140.2)  148.161 ms  147.681 ms  137.749 ms
11  89.221.41.177 (89.221.41.177)  298.682 ms
    195.22.199.179 (195.22.199.179)  294.495 ms
    89.221.41.175 (89.221.41.175)  297.677 ms
12  *

 

The other address does the same sort of thing.

 

Do other Quic users see the same?


 
 
 

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saf

saf
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  #3363099 11-Apr-2025 21:30
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Those addresses help us a heap, thanks @Behodar

 

The team will take a look next week for you now that we have some known IPs to work with. 🙂





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michaelmurfy
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  #3364228 15-Apr-2025 11:00
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@Behodar Just been informed to give it a shot now.





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Behodar

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  #3364267 15-Apr-2025 12:17
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Yes! Resolved! Thanks to everyone who helped :)


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