Disney Plus and Quic Issue

Forums › Vetta and Quic › Disney Plus and Quic Issue

1 | 2

SimplePotato

31 posts

Geek
+1 received by user: 48

Trusted

Vetta Group

Subscriber

#3415053 15-Sep-2025 09:49

Unfortunately we're not in control of how long the process takes. With that being said open up a problem report ticket via your Quic portal and we will assign an IP from a different subnet.

Note this is a one way change and only for those in the affected subnet.

Please also note if you're on IPoE you will lose connectivity for ~10minutes for provisioning to apply the change
PPPoE is near instant :)

Thanks.

Views and comments are my own unless otherwise stated.

xpd

Geek of Coastguard
14115 posts

Uber Geek
+1 received by user: 4574

Retired Mod

ID Verified

Trusted

Lifetime subscriber

#3415123 15-Sep-2025 12:39

Think I can wait a couple more days rather than having to update my IP everywhere :D

Thanks for the update :)

XPD / Gavin

LinkTree

bigreddog

236 posts

Master Geek
+1 received by user: 117

Subscriber

#3415141 15-Sep-2025 14:06

Done and Done!

Thanks, saves what little hair I have left

Tauranga
Quic Fibre (use R213449EPZJ3R for free setup)

paul151

313 posts

Ultimate Geek
+1 received by user: 45

Trusted

#3418602 24-Sep-2025 21:43

I find myself with the same problem noted in this thread, can't watch TVNZ or ThreeNow content.

I also have a static IPv4 and assigned IPv6 range that has been the same since I joined.

This issue is dragging, I don't really want to have to change IP address to fix it as it means a bunch of work updating DNS etc.

That said if there seems to be no end in sight I may be forced to request the offered change to another static address just to keep my family happy and my sanity intact :)

Quic team - any updates on how long this will take? It's been weeks for me now :(

With thanks.

xpd

Geek of Coastguard
14115 posts

Uber Geek
+1 received by user: 4574

Retired Mod

ID Verified

Trusted

Lifetime subscriber

#3418611 24-Sep-2025 22:57

Same here now..... Lotto is now completely dead for us. But TVNZ works fine.

Switching to another IP isn't really a fix.... more of a band aid until the same thing potentially occurs on that range.

Please give the geo feed bunch a swift kick on our behalf.

XPD / Gavin

LinkTree

michaelmurfy

meow
13579 posts

Uber Geek
+1 received by user: 10910

Moderator

ID Verified

Trusted

Lifetime subscriber

#3418612 24-Sep-2025 23:11

paul151: Quic team - any updates on how long this will take? It's been weeks for me now :(

The problem is it's fully out of Quic's hands now as they've made the changes weeks ago. Content providers and geolocation services now need to catch up.

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.

AliExpress

Shop now on AliExpress (affiliate link).

ShinyChrome

1603 posts

Uber Geek
+1 received by user: 686

ID Verified

Trusted

#3418629 25-Sep-2025 08:14

Luckily it is not trouble for me to change my IP, so one switcheroo later, everything is back to normal (for now at least)!

Big thanks to the @quic team and @simplepotato

xyeovillian

400 posts

Ultimate Geek
+1 received by user: 23

ID Verified

#3418983 26-Sep-2025 12:27

Can someone advise how to get Discovery Plus working again after this DNS issue?

michaelmurfy

meow
13579 posts

Uber Geek
+1 received by user: 10910

Moderator

ID Verified

Trusted

Lifetime subscriber

#3419019 26-Sep-2025 15:03

xyeovillian: Can someone advise how to get Discovery Plus working again after this DNS issue?

Not at all related to Quic and that service isn't available in NZ. Please ask in the unblocking forums which you're a member of.

yitz

2238 posts

Uber Geek
+1 received by user: 594

#3419030 26-Sep-2025 16:11

Is someone running an open relay on that IP range lol

hobsonlea

313 posts

Ultimate Geek
+1 received by user: 51

#3419049 26-Sep-2025 18:28

paul151:
I find myself with the same problem noted in this thread, can't watch TVNZ or ThreeNow content.

I also have a static IPv4 and assigned IPv6 range that has been the same since I joined.

This issue is dragging, I don't really want to have to change IP address to fix it as it means a bunch of work updating DNS etc.

That said if there seems to be no end in sight I may be forced to request the offered change to another static address just to keep my family happy and my sanity intact :)

Quic team - any updates on how long this will take? It's been weeks for me now :(

With thanks.

I’m having issues skysportsnow is latest continues with tvnz and Freeview…

1 | 2