Quic / Vetta down?

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zespri

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#3489449 10-May-2026 16:22

This incident has been confirmed as a very large distributed attack against our network.
We have limited international connectivity of our network as an immediate response, which has improved domestic connectivity, while we work with upstream partners on further mitigation steps.

Does anyone know who their upstream partners are?

kiruti

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#3489455 10-May-2026 16:39

zespri:

Does anyone know who their upstream partners are?

Looks like it's mostly Cogent and GSL: https://bgp.tools/as/64073#connectivity

Kodiack

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#3489456 10-May-2026 16:41

Behodar:

YouTube was still happily playing, but now it's dead too. Time to do some housework, I guess.

I made the mistake of finishing my housework a few minutes before the issues started happening. I should've planned my day better. /s

ALTRON

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#3489457 10-May-2026 16:42

no service in wellington . 😔

RunningMan

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#3489458 10-May-2026 16:46

Thanks @quic for the updates on the status page. Very helpful knowing there is an issue being actively managed, and not having to do local troubleshooting.

ALTRON

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#3489460 10-May-2026 16:48

no service in wellington . 😔

Dell

Shop now for Dell laptops and other devices (affiliate link).

saf

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#3489484 10-May-2026 17:34

Hi all,

Jumping on here to give a quick update - thanks to everyone who's pretty much passed on all I'm going to say anyway.

Since approximately 14:20 this afternoon, we have been working through a very large attack against our entire network, distributed globally.

While we have mitigations for these scenarios, which are regularly automatically implemented, this attack is at a level we have not seen before.

We have stabilised the network and its supporting systems & services, with connectivity restored internally, domestically & trans-tasman. We have however needed to rate limit our broader international connectivity to what is usually normal levels, in order to regain stability of core network elements.

We understand the inconvenience this causes, but is required to maintain stability while we work through further defence mechanisms with our upstreams, or see a positive change in the attack.

For anyone without any connectivity however, there is no network-level reason for this, and I would recommend checking your connection in the portal, turning off your router & ONT for 25 minutes to clear any session which may be corrupted, and then power back on.

On behalf of the team, I apologise for the trouble caused today, and continued disruption to international connectivity, and while I can't provide a firm timeline of full restoration, our Infrastructure team are fully engaged in monitoring for any changes and adapting our strategy accordingly.

Updates will continue to be shared on the status page.

Thank you for your patience.

My views are as unique as a unicorn riding a unicycle. They do not reflect the opinions of my employer, my cat, or the sentient coffee machine in the break room.

Behodar

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#3489494 10-May-2026 18:59

Things seem to be better than they were. I saw a suggestion elsewhere to use a local VPN in the meantime, and that certainly lessened the pain a bit for me. Now it's (physical) game night, so I won't need to worry about it until tomorrow 😁

zespri

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#3489544 10-May-2026 20:25

Behodar:

Things seem to be better than they were. I saw a suggestion elsewhere to use a local VPN in the meantime, and that certainly lessened the pain a bit for me. Now it's (physical) game night, so I won't need to worry about it until tomorrow 😁

Mine just finished, we played Quarriors, then Splendor then Dominion.

saf

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#3489545 10-May-2026 20:43

Crossposting our latest status update:

Further defences have been implemented in joint efforts with our upstream international transit providers to further mitigate against attacks, and international connectivity is at near-normal performance levels.

Domestic, trans-tasman and internal network connectivity remains operational.
International connectivity remains limited, however is now at near-normal performance levels.
Incident is now moving to a monitoring state with our response team.
We apologise for the inconvenience caused while we worked through this immediate incident response of this large-scale distributed attack today.

TLDR: Things should be looking a lot happier than they were earlier.

Thank you everyone for your patience while our team worked through this nightmare, and an extra thanks to those who reached out with support.

My views are as unique as a unicorn riding a unicycle. They do not reflect the opinions of my employer, my cat, or the sentient coffee machine in the break room.

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