Static IP on Quic

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MattEast

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#306683 13-Aug-2023 15:21

Hi all,

I recently signed up to Quic on a 2/2Gbps Hyper-fibre plan and paid the $50 for the static IP address. I know Quic is based in the South Island and it appears my static IP address has me located in Christchurch. I’m in Auckland and am wondering if that will get updated to my actual location at some point. Everything is working fine, but the speeds I’m getting are a bit erratic and I’m wondering if the location is the issue here (not really an issue, but neighbour who has the same setup just switched to Orcon 2/2 and is getting the full whack down in both directions). Reading through the other forum is seems PPPoE could also be a factor (have connected directly to the ONT with a 2.5Gbps Thunderbolt connector on an M1 Mac and the speeds are better than Ethernet via the router, but short of the hyper-fibre speeds) . Router is an Orbi RBK852 (with the one satellite).

Matt East

ssamjh

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#3115290 13-Aug-2023 15:26

PPPoE could be a limiting factor. What speedtest server were you using? Try the Chorus Fibre Lab in Auckland.

As for the IP I've found it will update after some time, but not sure.

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RunningMan

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#3115291 13-Aug-2023 15:33

New subsets not geolocating to NZ

MattEast

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#3115293 13-Aug-2023 15:36

Cheers, yes, I’m guessing it will just update over time. I’ve tried all the Auckland based servers with 2Degrees/MyRepublic (guess they are the same now) giving the best consistent results. The Chorus labs also return pretty good results as well, in fact theirs was the best when connected directly to the ONT (1793/1699Mbps) which makes me thing it’s probably the PPPoE when running through the router. The inbuilt Orbi Speedtest seldom gets over 1Gbps down and 600Mbps up…not sure how reliable that test is…guessing it will be using the CHC servers based on location.

Matt East

michaelmurfy

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#3115303 13-Aug-2023 16:33

Wonder if the Orbi is just underpowered for anything over Gigabit on PPPoE? I’ve found historically Netgear have been pretty bad here.

As for the IP addressing there are new subnets that were introduced recently. IP Geolocation is not an exact science but I would expect your IP to get closer to your location eventually. Mine static on another provider moves between Nelson and Auckland depending on what geolocation service is used yet I’m based in Paraparaumu.

Michael Murphy | https://murfy.nz
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MattEast

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#3115306 13-Aug-2023 16:40

I suspect you might be right, Gigabit fibre via DHCP was flawless on it for 18 months. If nothing else, I learned something new (and when my cousins in Australia share their speed tests results, I can’t complain about what I’ve got here).

Matt East

MattEast

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#3116078 15-Aug-2023 12:03

Just spotted this from @Quic on another forum.

’Once we've completed implementation of IPoE/DHCP authentication (being worked on now) which is much nicer on CPE router load with these higher speed Hyperfibre packages, we'll be looking at offering 4Gbps. :-)’

It will be interesting if this will help with performance improvements for the end users.

Matt East