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Lias

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#306811 23-Aug-2023 14:00
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I noticed some connectivity issues as I was starting work this morning, lots of things timing out and speedtest results were diabolically bad (e.g. 45Mbps down 0.25Mbps up on a gig plan)

 

Was nothing on the status website at the time and it quickly resolved itself. 

 

Then this appeared

 

https://status.quic.nz/issues/64e539814a0ebd31813133da

 

Customers may have experienced increased latency and/or loss during this timeframe.
Investigations have confirmed that a routing process within a network element became unstable, causing routing instability, which was resolved automatically.
This issue was opened retrospectively.

 

Well done @quic for bothering to post a retrospective status so I know I wasn't going crazy. Love ya work.

 

 





I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup. Opinions are my own and not the views of my employer.


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quic
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  #3119368 23-Aug-2023 14:19
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Thanks @Lias 🧡 The good news is this resolved automatically (as designed), but it's only right that we still give a heads up that something happened.

 

Good excuse for you to get some sleep at that time of the early early morning! 😉





Quic Broadband
quic.nz - The telco who puts you in charge!

 

 

 

 




ssamjh
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  #3119561 23-Aug-2023 22:41
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I'm having connections issues again to some services. Seems like Google in Sydney currently?





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CYaBro
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  #3119562 23-Aug-2023 22:42
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ssamjh:

I'm having connections issues again to some services. Seems like Google in Sydney currently?


Same here. Can’t access any google services.




Opinions are my own and not the views of my employer.




ssamjh
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  #3119565 23-Aug-2023 22:51
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Looks like the there's an issue with most Syndey traffic.





Whitianga, Coromandel - Quic Rocket1G - Ref (free setup): R893192EGADLZ

 

Smokeping: Quic / Voyager / Starlink

 

Coromandel Webcam Network


Fuzzi9986
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  #3119567 23-Aug-2023 23:09

Seems like there is another one 5 minutes ago looking at the status page.

Was wondering why my phone dropped back to 4G

ssamjh
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  #3119569 23-Aug-2023 23:14
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There's a outage incident on their tracker: https://status.quic.nz/issues/64e5e6b6f4e01e0689722288





Whitianga, Coromandel - Quic Rocket1G - Ref (free setup): R893192EGADLZ

 

Smokeping: Quic / Voyager / Starlink

 

Coromandel Webcam Network


 
 
 
 

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naggyman
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  #3119570 23-Aug-2023 23:17
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Back up and running for me.


MattEast
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  #3119754 24-Aug-2023 12:24
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Yeah, I had the same issue last night, Prime Video, YouTube, Apple TV+ all stopped working...the other streams services continued working, but much slower in most cases. Checked the status page and saw the degraded service soon after this started happening. Nice one @Quic. Interestingly, a couple of Speedtests run during that 'outage' didn't really show any performance issues at all (guessing the issue was with a server not used during Speedtests run...all to NZ servers). No problems today.





Matt East

 

 


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