lowness on new connection

Forums › Vetta and Quic › lowness on new connection

mrmivec69

68 posts

Master Geek
+1 received by user: 2

#309258 3-Oct-2023 08:35

I convinced a fried to switch to quic from a power bundled ISP deal.

The previous connection had no issue but as soon as it switched to Quic the speeds dropped to about 12mbps peaking around 69. I have looked at the router settings and all looks to be in order. Tried with a different router and have the same issue. I am a few streets away and with quic, I am experiencing full speeds.

Any ideas on what to try next?

RunningMan

9186 posts

Uber Geek
+1 received by user: 4840

#3138103 3-Oct-2023 08:39

What speed are you getting and how are you measuring it? Do you mean 12 Mb/s (12 megabits per second)

mrmivec69

68 posts

Master Geek
+1 received by user: 2

#3138107 3-Oct-2023 08:45

12Mbps is what I am getting. Speedtest app on a few devices and using a couple of different test servers.

RunningMan

9186 posts

Uber Geek
+1 received by user: 4840

#3138109 3-Oct-2023 08:50

Are those devices on wifi?

What OS?

What router?

What connection speed?

mrmivec69

68 posts

Master Geek
+1 received by user: 2

#3138110 3-Oct-2023 08:52

2x ios devices, 1 android device. I highly doubt its the devices as the connection was fine before the switch. Is it possible there has been a provisioning error?

RunningMan

9186 posts

Uber Geek
+1 received by user: 4840

#3138111 3-Oct-2023 08:53

Are those devices on wifi?

What router?

What connection speed?

mrmivec69

68 posts

Master Geek
+1 received by user: 2

#3138114 3-Oct-2023 08:57

Yes wifi, I believe the current one (i have tested with 2) is a tplink archer ac1200. connection is gig down 500 up. I believe it is the sprinter plan.

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

xpd

Geek of Coastguard
14116 posts

Uber Geek
+1 received by user: 4579

Retired Mod

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Lifetime subscriber

#3138124 3-Oct-2023 09:01

Plug in a PC/laptop/Mac with cable, this will confirm if its internet issue or just wifi issue.

XPD / Gavin

LinkTree

mrmivec69

68 posts

Master Geek
+1 received by user: 2

#3138125 3-Oct-2023 09:04

I will go over with one later today. I would be surprised if it is since its consistent across devices and different routers.

I will report back later.

RunningMan

9186 posts

Uber Geek
+1 received by user: 4840

#3138155 3-Oct-2023 10:03

Check the Quic portal too to see what diagnostics that has, and also confirm you're getting a IP address in a Vetta range, not with the old RSP. Confirm the correct ONT port.