Average? Performance - What do you think?

Forums › Vetta and Quic › Average? Performance - What do you think?

SavageNZL

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#311591 29-Jan-2024 17:28

New Customer - 900/400 Plan

Speedtests for comparisons. old plan vs new plan

Notely the latency and speeds.

I know there will be growing pains etc but will this be improved and whats your thoughts/opinions.

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RunningMan

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#3188149 29-Jan-2024 17:41

Some of the difference will be the difference between on and off network speedtest server. Both of the One tests are to a server within their network, so that should always show a lower latency and higher throughput as it isn't dependent on external network's peering/link capacity etc. The peering links from Quic to One/Sky come in to play.

Try a couple of other tests to Chorus Fibre Lab / 2degrees and see what you get.

Also, what router are you using? The low upload can be the router struggling with PPPoE which you wouldn't have had with One.

michaelmurfy

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#3188206 29-Jan-2024 18:19

Pretty good with me:

The dips in my case were network activity and not caused by Quic. There is still ongoing work with their new network ongoing as per the post here: https://www.geekzone.co.nz/forums.asp?forumid=194&topicid=311505

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Johnk

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#3188210 29-Jan-2024 18:44

Here is mine for the last week...

Note the dip to zero was my doing, not Quic (ONT was unplugged)

michaelmurfy

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#3188213 29-Jan-2024 19:07

@SavageNZL Actually something I noticed is you're testing to Wellington and Christchurch. Just a few things to note:

- Christchurch currently doesn't have a route reflector or peering in place on their new network. This is coming in their next maintenance according to Quic. See here: https://status.quic.nz/issues/65b03790a8772408ca08fc9f

- Wellington doesn't currently have a PoP but this is also coming (I've been begging them) meaning traffic goes up to Auckland and back down again.

If you wanted to test your speed one of the best servers to test to is Chorus Fibre Lab (Auckland). IPoE (DHCP) is also coming very soon which will improve speeds for you if you choose to use it when it is released.

Jase2985

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#3188220 29-Jan-2024 19:40

@SavageNZL are you actually noticing the reduced speed in your day to day? or only when looking at your speedtest graph?

yes you're paying for "900/400" but you are testing suboptimally, and also their network appears to be in an expansion phase so from all i have seen you cant expect it to be perfect till thats finished.

SavageNZL

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#3188224 29-Jan-2024 19:52

RunningMan:

Some of the difference will be the difference between on and off network speedtest server. Both of the One tests are to a server within their network, so that should always show a lower latency and higher throughput as it isn't dependent on external network's peering/link capacity etc. The peering links from Quic to One/Sky come in to play.

Try a couple of other tests to Chorus Fibre Lab / 2degrees and see what you get.

Also, what router are you using? The low upload can be the router struggling with PPPoE which you wouldn't have had with One.

A pity i didn't get any off server results prior to switching. Tried CFL 864d and 282u with 26ping and 2degrees chch 823d 195u 27ping
using a thinclient with pfsns uses about 30% cpu usage at during speedtest. i set up speedtest trackcer on a docket as well so will get some data over the next few weeks.

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RunningMan

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#3188230 29-Jan-2024 20:12

Try a different router. pfSense not always that great with PPPoE on higher througput connections. https://www.geekzone.co.nz/forums.asp?forumid=194&topicid=299332&page_no=21#3080733

Jase2985

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#3188231 29-Jan-2024 20:16

SavageNZL:

using a thinclient with pfsns uses about 30% cpu usage at during speedtest. i set up speedtest trackcer on a docket as well so will get some data over the next few weeks.

also dont test more frequently than hourly

Gwilson

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#3188272 30-Jan-2024 06:43

My 300/100 Quic speedtest results for last 7 days - 4 hourly test, dips not due to local changes (in our house), from a linux host, hard wired.

SavageNZL

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#3189107 1-Feb-2024 09:41

Ignore the failed speedtests, but randomly pinging between one chch/wellington(20ping) and chorus fl.(12ping)
Speeds seem to be improved with the averages being good. just the random speed drop offs.
The wife reports youtube on her phone will hang when opening the app, same with the tv and netflix, takes 5-20s to start the video and when it does play its all pixelated, one movie didnt come right after 5 mins but the other movie was fine after a minute, ive also seen a few 'warning connection issue' while playing a online strategy game but only intermittent and only for a few seconds.

Anyone have ideas on cause or potential fix's?

michaelmurfy

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#3189116 1-Feb-2024 09:59

First off - use this Speedtest Tracker instead: https://github.com/alexjustesen/speedtest-tracker and ensure you're not testing any more than hourly. You may want to fix a Speedtest server in Auckland or Christchurch to stop the graphs from spiking around when testing to a more loaded / less peered Speedtest server.

Second - I honestly don't think anything is wrong here. You're getting 900Mbit but as @RunningMan mentioned above, PPPoE is single threaded on PFSense and a thin client is not all that powerful in CPU performance. Try another router.

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SavageNZL

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#3189138 1-Feb-2024 11:02

michaelmurfy:

First off - use this Speedtest Tracker instead: https://github.com/alexjustesen/speedtest-tracker and ensure you're not testing any more than hourly. You may want to fix a Speedtest server in Auckland or Christchurch to stop the graphs from spiking around when testing to a more loaded / less peered Speedtest server.

Second - I honestly don't think anything is wrong here. You're getting 900Mbit but as @RunningMan mentioned above, PPPoE is single threaded on PFSense and a thin client is not all that powerful in CPU performance. Try another router.

It's once hourly, I'm fairly satisfied with the average speeds but as you can see the random 500/mb or less downloads. So consider the speeds great as of now.

The other not so much issue, is the real world performance which isn't captured by speed tests as mentioned above, have only just started to experience these types of issues since the swap.
Like opening up the apps it will just refresh spinning icon indefinitely until relaunch, and netflix being pixelated.

T620 plus With a hp i350 nic and a asus rt-ac86u in wap mode, at full download it sits at 30% cpu usage, at normal loads - gaming/movies sits between 2-6% cpu usage with the odd spike. Don't see it being the culprit

michaelmurfy

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#3189196 1-Feb-2024 11:17

Yeah I can't replicate this personally. Performance, for me at-least is great. Never experienced Netflix issues even on Quic's old network.

You'll need to provide more examples and run MTR tests etc to fully confirm if there is an issue and where the issue lies. I'd still honestly start with your router and test with a router that is known to do Gigabit fine on PPPoE. Else, IPoE should be coming soon to Quic. Check what cache server your Netflix is using, try over Ethernet to confirm there isn't a WiFi issue etc etc.

SavageNZL

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#3189477 1-Feb-2024 21:50

michaelmurfy:

Yeah I can't replicate this personally. Performance, for me at-least is great. Never experienced Netflix issues even on Quic's old network.

You'll need to provide more examples and run MTR tests etc to fully confirm if there is an issue and where the issue lies. I'd still honestly start with your router and test with a router that is known to do Gigabit fine on PPPoE. Else, IPoE should be coming soon to Quic. Check what cache server your Netflix is using, try over Ethernet to confirm there isn't a WiFi issue etc etc.

Cant get that other speed test tracker to work, just refuses to identify the database service or connect, but i can connect just fine otherwise.
Netflix has an error internally on the app when you check the network saying nw-2-5 speed 90mbps using server 2 only, not sure if that's the reason or not.