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eonsim

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#312198 25-Mar-2024 19:35
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Anyone else randomly dropping internet for 10-15min?

 

Just had a 15min outage on DHCP with multiple error messages "post auth result was not successful, session removed" on the Quic protal. Then it started working again. Nothing has changed at our end and the system has been happily running on DHCP since the functionality was publicly enabled over was made (openWRT on a nanopi).

 

 

 

I see there are a handful of similar messages over the last month and a half but only occurring once each time and not being noticeable rather than 15mins without a connection and 6 errors one after another. Based in the Waikato if that makes any difference.


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ssamjh
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  #3210803 25-Mar-2024 19:40
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As for your drop just now, there is a reported issue on their status page. Seems to be fixed now.

 

Not sure about the historic stuff though.





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RunningMan
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  #3210804 25-Mar-2024 19:45
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Don't still have a PPPoE connection enabled as well? They'll fight each other at the Quic end if you have both active.


eonsim

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  #3210809 25-Mar-2024 20:14
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RunningMan:

 

Don't still have a PPPoE connection enabled as well? They'll fight each other at the Quic end if you have both active.

 

 

Nah PPPoE is fully disabled nice and easy to do in openWRT.




eonsim

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  #3210810 25-Mar-2024 20:15
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ssamjh:

 

As for your drop just now, there is a reported issue on their status page. Seems to be fixed now.

 

Not sure about the historic stuff though.

 

 

That seems likely to be the incident. Interesting that the error has been listed as occurring before in my account activity, but usually as a transient error rather than a sustained issue for 15min.


ANglEAUT
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  #3210841 25-Mar-2024 21:31
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eonsim:

 

Anyone else randomly dropping internet for 10-15min? ...

 

Yeah, happened about 2hrs ago. Before I could find a cause everything was fine again. Definitely ISP or beyond related. Was watching video for 30min before on a wired connection when the outage occurred.





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dasimpsonsrule
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  #3210930 26-Mar-2024 08:37
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I also noticed it last night, and again this morning. Same weird error message in the log:

 

 

Seems they know about the issue though


 
 
 
 

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Gurezaemon
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  #3210931 26-Mar-2024 08:37
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I just had a period of disconnection. Things resolved themself a couple of minutes ago, when the connection came back. 

 

The user portal gave a "Post auth session was not successful, session removed." error at 07:51, and it just resolved itself a couple of minutes ago.





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eonsim

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  #3210934 26-Mar-2024 09:00
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Gurezaemon:

 

I just had a period of disconnection. Things resolved themself a couple of minutes ago, when the connection came back. 

 

The user portal gave a "Post auth session was not successful, session removed." error at 07:51, and it just resolved itself a couple of minutes ago.

 

 

 

 

Yeah just had a second issue around that time.


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