TVNZ live stream help

Forums › Home Theatre (including HTPC and EPG Collector) › TVNZ live stream help

moshpit77

40 posts

Geek

#62720 13-Jun-2010 15:45

I'm having trouble viewing the live stream on tvnz.co.nz. This is the stream they are using for their World Cuo games, they also use it for stuff like the One News Minute.

Anyway, using internet explorer (because it's a wmv stream and they require Silverlight installed) here's the screen I get.

I have Silverlight installed, and have applied the 'hotfix' they suggest but still get just the little red x.

I want to use it to watch their World Cup streams, which they only stream in wmv format, so selecting Flash is not an option.

Anybody have any ideas?

vexxxboy

4339 posts

Uber Geek
+1 received by user: 2075

#341279 13-Jun-2010 18:37

make sure you not using a add blocker as it wont work if you do and i would also try firefox and see if you are missing any plugins.

Common sense is not as common as you think.

moshpit77

40 posts

Geek

#341280 13-Jun-2010 18:42

Thanks for your suggestions. Don't have ad blocker on internet explorer. Have tried on Firefox with ad blocker turned off, but it just asks me to download silverlight. I already have silverlight installed, but did uninstall and reinstall to see if it would help but it didn't.

richms

29104 posts

Uber Geek
+1 received by user: 10222

Trusted

Lifetime subscriber

#341306 13-Jun-2010 20:54

Never worked for me on their site despite installing silverlight I get prompted to install it again. Also their links often seem to pop a webpage in an iframe and just have the same content in the popped up page.

Richard rich.ms

moshpit77

40 posts

Geek

#341309 13-Jun-2010 20:58

I have emailed them using their contact form, which apparently could take up to 7 days for a reply!

richms

29104 posts

Uber Geek
+1 received by user: 10222

Trusted

Lifetime subscriber

#341312 13-Jun-2010 20:59

Good luck on that one, been over a week and I got nothing.

Richard rich.ms

moshpit77

40 posts

Geek

#341849 15-Jun-2010 11:03

Well, I did get a reply from them:

"Thank you for your email. I am really sorry to tell you that our live
stream is not presently working for Windows 7 users due to a regression
error. Our development team are working on a fix for it presently but it
is likely to be the end of June before it is available.
Apologies

Sarah Pritchett
Digital Media Product Manager - News & Sport"

Samsung

Shop now on Samsung phones, tablets, TVs and more (affiliate link).

richms

29104 posts

Uber Geek
+1 received by user: 10222

Trusted

Lifetime subscriber

#341895 15-Jun-2010 12:37

What the hell are they doing there?

Why cant they just put up a standard .asx file that will open media player.

Richard rich.ms

HardCorePawn

62 posts

Master Geek
+1 received by user: 1

#347613 4-Jul-2010 08:37

I assume you're using Windows 7 (as am I) and are having these issues...

have you considered using a Virtual PC?

Windows7 Pro and Ultimate allow you to install XP mode and Virtual PC for free (http://www.microsoft.com/windows/virtual-pc/default.aspx)...

If you don't have Pro or Ultimate, maybe you could try the 30 day free trial of VMWare Workstation (https://www.vmware.com/tryvmware/?p=vmware-workstation&lp=1) You will of course need a licensed copy of XP to install on the VMWare ;)

I just watched the Paraguay vs. Spain game... as the live streaming works fine in the Windows 7 Virtual XP :)

All I can say are that TVNZ are a bunch of muppets for screwing up the live streaming... and Microsoft get a brickbat for messing up the streaming in Media Player 12... but they get some points back for having Virtual PC :P

moshpit77

40 posts

Geek

#347667 4-Jul-2010 13:11

Couldn't be bothered going to the hassle of setting up virtual XP. I have managed to find the direct mms links of the TVNZ streams so these are working fine for me. Not sure if I am allowed to post them here though.