LG TV with screen defect

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1101

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#2261819 21-Jun-2019 10:16

2 questions

What did you pay for it, whats its used market value after 4 years

Honestly, unless it was a $1000++ TV ,
its not worth your time, trouble & stress trying to get a claim under the CGA . It will be a battle every step
of the way . Chances are you'd only get a % of its $ value after 4+ years

Sometimes it better to cut your loss & get on with your life, rather than battling for months with retailers & importers

fe31nz

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#2262274 22-Jun-2019 00:48

1101:

Chances are you'd only get a % of its $ value after 4+ years

You clearly have not read the CGA. It says nothing about pro-rata versus the age of a product. You can get a fix, full replacement or your money back for the life of the product.

1101

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#2263221 24-Jun-2019 09:23

fe31nz:

You clearly have not read the CGA. It says nothing about pro-rata versus the age of a product. You can get a fix, full replacement or your money back for the life of the product.

You clearly do not live in the real world
Unless he was willing to take this to court , and spend more than its worth in legal fees........
Disputes tribunal IS NOT a court, and do not follow the exact wording of laws (ie a compromise, eg pro rata)

Retailer & importers have complete disregard for the CGA . The law can say anything, doesnt mean b8gger all for us in reality .

eracode

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#2263241 24-Jun-2019 10:09

fe31nz:
1101:

Chances are you'd only get a % of its $ value after 4+ years

You clearly have not read the CGA. It says nothing about pro-rata versus the age of a product. You can get a fix, full replacement or your money back for the life of the product.

Only true if the retailer lives up to its obligations under the CGA. If it doesn’t, and you go to DT, the terms of CGA may not be applied.

Sometimes I just sit and think. Other times I just sit.

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