EPG Collector 3.2 - Exit Code 5

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emergence

18 posts

Geek

#105131 27-Jun-2012 23:30

When trying to run my first collection I get this exception:

The collection process has completed with exit code 5
A program exception occured

Anyone got any ideas? I'm a frist time user so I don't really know what i'm doing yet...

Log:

23:24:54:095 The general log has been cleared.
23:24:57:020 Checking if save needed for Collection Parameters
23:24:57:035 No update control - ok to proceed
23:24:57:035 Checking if save needed for Plugin Parameters
23:24:57:035 No update control - ok to proceed
23:24:57:035 Checking if save needed for EIT Program Categories
23:24:57:035 No update control - ok to proceed
23:24:57:035 Checking if save needed for OpenTV Program Categories
23:24:57:035 No update control - ok to proceed
23:24:57:035 Checking if save needed for MediaHighway Program Categories
23:24:57:035 No update control - ok to proceed
23:24:57:035 Checking if save needed for PSIP Program Categories
23:24:57:035 No update control - ok to proceed
23:24:57:051 Checking if save needed for Dish Network Program Categories
23:24:57:051 No update control - ok to proceed
23:24:57:051 Checking if save needed for Bell TV Program Categories
23:24:57:051 No update control - ok to proceed
23:24:57:051 Checking if save needed for Custom Program Categories
23:24:57:051 No update control - ok to proceed
23:24:57:051 EPG Centre closing down
23:25:01:917 Started on 27/06/2012 max log file size 8Mb
23:25:01:917
23:25:01:932 ============================ EPG Centre (Version 3.2) ==============================
23:25:01:932
23:25:01:932 Executable build: 3.2.4510.20469
23:25:01:932 DirectShow build: 3.2.4509.22646
23:25:01:932 DomainObjects build: 3.2.4509.22123
23:25:01:932 DVBServices build: 3.2.4509.22647
23:25:01:932
23:25:01:932 Privilege level: Administrator
23:25:01:932
23:25:01:932 Base directory: C:\Program Files (x86)\EPG Collector
23:25:01:932 Data directory: C:\ProgramData\Geekzone\EPG Collector
23:25:01:932
23:25:01:963 Tuner info: Node type 0
23:25:01:963 Tuner info: Node type 1
23:25:01:963 Tuner info: Descriptor 00000000-0000-0000-0000-000000000000 71985f4c-1ca1-11d3-9cc8-00c04f7971e0 0
23:25:01:963 Tuner info: Descriptor 00000000-0000-0000-0000-000000000000 2dac6e05-edbe-4b9c-b387-1b6fad7d6495 1
23:25:01:963 Tuner info: Node type 0
23:25:01:963 Tuner info: Node type 1
23:25:01:963 Tuner info: Descriptor 00000000-0000-0000-0000-000000000000 71985f4c-1ca1-11d3-9cc8-00c04f7971e0 0
23:25:01:963 Tuner info: Descriptor 00000000-0000-0000-0000-000000000000 2dac6e05-edbe-4b9c-b387-1b6fad7d6495 1
23:25:01:979
23:25:01:979 Found tuner 1: Hauppauge WinTV-7164 BDA DVBT Tuner (Terrestrial)
23:25:01:979 Found tuner 2: Hauppauge WinTV-7164 BDA DVBT Tuner (Terrestrial)
23:25:01:979
23:25:01:979 View general log menu option selected
23:25:01:995 Save availability changed to False:False
23:25:01:995 EPG Centre is loaded
23:25:05:707 Create collection parameters menu option selected
23:25:05:723 Checking if save needed for Collection Parameters
23:25:05:723 No update control - ok to proceed
23:25:08:359 Creating custom parameters
23:25:08:437 Save availability changed to False:True
23:25:22:446 Save As menu option selected
23:25:35:893 Save file selected as C:\ProgramData\Geekzone\EPG Collector\EPG Collector - Wellington.ini
23:25:38:319 Save availability changed to True:True
23:25:44:808 Run collection menu option selected
23:25:44:808 Checking if save needed for Collection Parameters
23:25:44:824 Data has not changed - ok to proceed
23:25:44:824 Checking if save needed for Plugin Parameters
23:25:44:824 No update control - ok to proceed
23:25:44:839 Checking if save needed for EIT Program Categories
23:25:44:839 No update control - ok to proceed
23:25:44:839 Checking if save needed for OpenTV Program Categories
23:25:44:839 No update control - ok to proceed
23:25:44:839 Checking if save needed for MediaHighway Program Categories
23:25:44:839 No update control - ok to proceed
23:25:44:839 Checking if save needed for PSIP Program Categories
23:25:44:839 No update control - ok to proceed
23:25:44:839 Checking if save needed for Dish Network Program Categories
23:25:44:839 No update control - ok to proceed
23:25:44:839 Checking if save needed for Bell TV Program Categories
23:25:44:855 No update control - ok to proceed
23:25:44:855 Checking if save needed for Custom Program Categories
23:25:44:855 No update control - ok to proceed
23:25:44:855 Asking if current parameters are to be used
23:25:46:977 Using current parameters
23:25:46:992 Running collection with C:\ProgramData\Geekzone\EPG Collector\EPG Collector - Wellington.ini
23:25:46:992 Changing menu availability to False
23:25:47:008 Save availability changed to False:False
23:25:47:039 Started on 27/06/2012 max log file size 8Mb
23:25:47:039
23:25:47:039 ============================ EPG Collector (Version 3.2) ==============================
23:25:47:039
23:25:47:039 OS version: 6.1.7601.65536
23:25:47:039
23:25:47:039 Executable build: 3.2.4461.17429
23:25:47:055 DirectShow build: 3.2.4509.22646
23:25:47:055 DomainObjects build: 3.2.4509.22123
23:25:47:055 DVBServices build: 3.2.4509.22647
23:25:47:055
23:25:47:055 Privilege level: Administrator
23:25:47:055
23:25:47:055 Base directory: C:\Program Files (x86)\EPG Collector
23:25:47:055 Data directory: C:\ProgramData\Geekzone\EPG Collector
23:25:47:055
23:25:47:055 Processing command line parameter: /ini=C:\ProgramData\Geekzone\EPG Collector\EPG Collector - Wellington.ini
23:25:47:070 Processing command line parameter: /background=179232546
23:25:47:070 Processing ini parameter: [GENERAL]
23:25:47:070 Processing ini parameter: Output=C:\ProgramData\Geekzone\EPG Collector\TVGuide.xml
23:25:47:070 Processing ini parameter: Timeouts=10,300,5
23:25:47:070 Processing ini parameter: [DVBT]
23:25:47:086 Processing ini parameter: TuningFile=New Zealand.Wellington - Infill.xml
23:25:47:086 Processing ini parameter: ScanningFrequency=714000,8,MHEG5
23:25:47:117 Tuner info: Node type 0
23:25:47:117 Tuner info: Node type 1
23:25:47:117 Tuner info: Descriptor 00000000-0000-0000-0000-000000000000 71985f4c-1ca1-11d3-9cc8-00c04f7971e0 0
23:25:47:133 Tuner info: Descriptor 00000000-0000-0000-0000-000000000000 2dac6e05-edbe-4b9c-b387-1b6fad7d6495 1
23:25:47:133 Tuner info: Node type 0
23:25:47:133 Tuner info: Node type 1
23:25:47:133 Tuner info: Descriptor 00000000-0000-0000-0000-000000000000 71985f4c-1ca1-11d3-9cc8-00c04f7971e0 0
23:25:47:133 Tuner info: Descriptor 00000000-0000-0000-0000-000000000000 2dac6e05-edbe-4b9c-b387-1b6fad7d6495 1
23:25:47:133
23:25:47:148 Found tuner 1: Hauppauge WinTV-7164 BDA DVBT Tuner (Terrestrial)
23:25:47:148 Found tuner 2: Hauppauge WinTV-7164 BDA DVBT Tuner (Terrestrial)
23:25:47:148
23:25:47:164 Tuning to frequency 714000 on Terrestrial
23:25:47:242 <E> ** The program has failed with an exception
23:25:47:242 <E> ** Exception: Unable to load DLL 'PSIMemoryShare.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
23:25:47:257 <E> ** Location:    at DirectShow.BDAGraph.CreatePSIMemoryFilter(IGraphBuilder graphBuilder, Boolean logging, String logFileName, Boolean dumping, String dumpFileName)
   at DirectShow.BDAGraph.addPSIMemoryFilter()
   at DirectShow.BDAGraph.buildGraph(ITuningSpace tuningSpace, Tuner tuner, TuningSpec tuningSpec)
   at DirectShow.BDAGraph..ctor(String componentName, TuningSpec tuningSpec, Tuner tunerSpec, String dumpFileName)
   at DirectShow.BDAGraph.checkTunerAvailability(Tuner tuner, TuningSpec tuningSpec, Boolean repeatDiseqc, Boolean switchAfterPlay, String dumpFileName)
   at DirectShow.BDAGraph.FindTuner(Collection`1 tuners, TunerNodeType tunerNodeType, TuningSpec tuningSpec, Tuner lastTuner, Boolean repeatDiseqc, Boolean switchAfterPlay, String dumpFileName)
   at DirectShow.BDAGraph.FindTuner(Collection`1 tuners, TunerNodeType tunerNodeType, TuningSpec tuningSpec, Tuner lastTuner)
   at EPGCollector.Program.tuneFrequency(TuningFrequency frequency)
   at EPGCollector.Program.graphWorkerDoWork(Object sender, DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)
23:25:47:257 <E> Exiting with code = 5
23:25:47:289 Changing menu availability to True
23:25:47:289 Save availability changed to False:False
23:26:26:982 Update collection parameters menu option selected
23:26:26:982 Checking if save needed for Collection Parameters
23:26:26:997 Data has not changed - ok to proceed

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2584 posts

Uber Geek

Retired Mod

Trusted

Lifetime subscriber

#647350 28-Jun-2012 06:24

Sometimes it helps to search...

http://www.geekzone.co.nz/forums.asp?forumid=126&topicid=81886

Although it looks like it might be a driver issue in your case? It is looking for "PSIMemoryShare.dll".
Also have you downloaded the fix pack?

http://sourceforge.net/projects/epgcollector/files/V3.2/

Media centre PC - Case Silverstone LC16M with 2 X 80mm AcoustiFan DustPROOF, MOBO Gigabyte MA785GT-UD3H, CPU AMD X2 240 under volted, RAM 4 Gig DDR3 1033, HDD 120Gig System/512Gig data, Tuners 2 X Hauppauge HVR-3000, 1 X HVR-2200, Video Palit GT 220, Sound Realtek 886A HD (onboard), Optical LiteOn DH-401S Blue-ray using TotalMedia Theatre Power Corsair VX Series, 450W ATX PSU OS Windows 7 x64

emergence

18 posts

Geek

#647388 28-Jun-2012 08:41

Thanks Nety, I did search; for "exception" and "exit code 5" Just not for "error".

and yep, i'm using the patch.

Thanks for the link, I'll have another go tonight.

This EPG stuff is pretty confusing for non techies, I feel like I need a "for dummies" guide.

SJB

2945 posts

Uber Geek
Inactive user

#647400 28-Jun-2012 09:04

Looks like your install didn't work properly.

I would uninstall and re-install.

Unfortunately the software has a large number of options because it deals with several different types of hardware and 9 or 10 different EPG protocols.

Saying that you should be able to ignore most of the options if you use one of the preset tasks for setting up your parameters. Also the ReadMe has a step by step guide for getting started.

emergence

18 posts

Geek

#647951 29-Jun-2012 06:40

Thanks guys, It seems it was the firewall. Once I got rid of that, worked out which transmitters I should be dealing with and switched on the settings to deliver the data directly to Windows media Center -bingo fully filled EPG for freeview.

Not sure about the other plugins and big screen epg i've seen people talking about. What purpose do these have if you can have it populate the WMC epg directly?

Also one other gotcha was that initially the setup seemed to require me to open the spg collector and epg center as administrator so I moved the ini files to the user directory instead of Program Files and that seemed to work so now it will work as a scheduled task.

Thanks again, great tool.

SJB

2945 posts

Uber Geek
Inactive user

#648014 29-Jun-2012 09:00

That's odd with the firewall. I can't think why that would affect it.

You don't need BSEPG if you import directly.

Looking at the log you posted above the parameters were in the ProgramData directory and you were running as administrator. That's the default directory on Win7 and should be ok. You shouldn't put the parameters in the ProgramFiles directory as EPG Collector won't have write access.

emergence

18 posts

Geek

#648016 29-Jun-2012 09:05

The firewall idea was in the thread that Nety linked to. I need to add an exception in windows firewall for my tuner card for this to work with the firewall on.

SJB

2945 posts

Uber Geek
Inactive user

#648029 29-Jun-2012 09:38

That thread was about the HDHomerun tuner. That is a networked tuner so EPG Collector needs access through the network to get to it.

Your tuners are in the same machine as the one running EPG Collector so no network access needed so the firewall is not relevant.

It must have been something else that got it working.

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

emergence

18 posts

Geek

#650936 4-Jul-2012 21:21

Thanks, yeah It seems fine now. Go figure.

Only now I'm getting lots of periods/dots in the guide instead of the programming. I searched and fond some info about using some alpha program to erase my WMC settings that might be conflicting but it sounded a bit scary to me.

I went through and disabled the Inband on all the channels. TV1 and 2 seem ok but the rest.... No dice.

Nety

2584 posts

Uber Geek

Retired Mod

Trusted

Lifetime subscriber

#651040 5-Jul-2012 06:29

Have you set the source for the epg listing? Same screen where you disabled the inband listing. Note they are listed as the TV channel name with -EPG Collector on the end.
Personally I did have to reset media centre before I could use the EPG collector listings but it may not be necessary for you. Just see if you have the channels listed with EPG collector appended.

emergence

18 posts

Geek

#651042 5-Jul-2012 06:46

I'll need to check when I get home, but I'm pretty sure all the channels are listed as epg collector.

How did you do the reset?

Thanks heaps for the help.

emergence

18 posts

Geek

#652097 6-Jul-2012 20:38

When I first got home and checked, the channel names of the channels with the dots were indeed incorrect. I restored defaults and then I re-ran epgCollector and they were back to the correct labeling. Still just the dots tho... can you point me to the info on resetting WMC, or have any other suggestions?

I want to be able to record some of the Olympics off prime...

Thanks for all your help. Much appreciated.

emergence

18 posts

Geek

#659959 22-Jul-2012 17:01

I've tried resetting my whole WMC setup but still I get the dots instead of guide info on many channels. specifically prime where I'd like to be recording for the olympics.

just updated to collector v4 too.

Can anyone help?

SJB

2945 posts

Uber Geek
Inactive user

#660019 22-Jul-2012 19:19

To disable the in-band guide which I believe is causing the dots try the following registry setting

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Service\GLID

DisableInband DWORD to 1.

If it doesn't exist (GLID branch or DisableInband) create it.

Note that this registry key is different from the one I previously quoted. I now believe that was incorrect and did not stop the in-band guide being collected by WMC whenever you viewed a channel on a frequency that contained EIT EPG data. From my recent testing this key does stop it.

Also on the Output tab I would tick the last General option - Create data for channels with the same name etc etc.

emergence

18 posts

Geek

#660148 22-Jul-2012 23:05

Finally Works. Woohoo!

Before I saw your answer I downloaded BigScreen EPG and did the WMC reset which seemed to trash the tuner in WMC causing it to fail to find any channels. I then followed the following instructions to rebuild wmc from a corrupted state:

http://www.geekzone.co.nz/forums.asp?forumid=84&topicid=58607&page_no=1#307767

The Short Way
1) Quit Media Center
2) Open Task Scheduler -> Microsoft -> Windows -> Media Centre.
3) Manually run the MCERecoveryTask
Or
2) Open an elevated command prompt
3) run "mcupdate -MediaCenterRecoveryTask"

Which seemed to bring WMC tuner back to life.

followed by the Registry tweak you suggested.
I had to Make the Entry:
1:right click service > New > DWORD (32bit)
2: Rename it to GILD
3: Right click to Modify and change the "Value Data" to 1, i left it as hexadecimal.

Restart everything, re run my EPG collector and now it's golden!

Thanks!

SJB

2945 posts

Uber Geek
Inactive user

#660232 23-Jul-2012 09:12

Whenever I want to 'reset' MC I just delete the database and it's backup directory in the ProgramData - ehome directory and go thru the MC setup again.

Maybe not the right way to go if you have a lot of programs set up to record but it guarantees a clean start.

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