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176 posts

Master Geek


Topic # 106747 31-Jul-2012 08:35 Send private message

Hi everyone

My television (Samsung series 4/5ish 46inch 'bordeaux') is getting a few grey hairs in it's old age. I'm experiencing a problem where it sits there, clicking away, for at least an hour before turning on. In fact it didnt turn on at all last night. I've been meaning to get this looked at for a while, but life has been a bit hectic lately.

Doing a bit of research it seems to be a known problem with some low quality capacitors (as documented here.

Does anyone know where i can take this to be quoted and fixed? Due to some travel plans we're not in a position to buy a new TV for a while so would like to investigate the interim repair cost.

Worst case scenario, i'll pick up an older model $700 50inch plasma, but will get a ballache about it from the wife and would prefer to upgrade to one of the new silver samsung smart-tv's in the new year when budget finally allows.

We're based in central Auckland - any help much appreciated Cool

PS: crap time for the set to finally give up, right when the olympics are on!

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1835 posts

Uber Geek
+1 received by user: 101


  Reply # 664364 31-Jul-2012 08:49 Send private message

Try contacting Samsung and ask them where to take it.
Panasonic list their service agents via their website. Looks like Samsung don't.
If it's less than 5 yrs old I'd be asking for repair or replacement under CGA in which case go back to where you bought it.



176 posts

Master Geek


  Reply # 664368 31-Jul-2012 08:53 Send private message

hmmm, i know it's around 5 years old, but i'll have a hunt through and find the documentation for it... might be just enough time to sneak it in under CGA! 

 

 



251 posts

Ultimate Geek
+1 received by user: 1


  Reply # 664483 31-Jul-2012 12:08 Send private message

Hijacking the thread ...

I would be interested in recommendations as well, but for North Shore Auckland.

I have a Hyundai LCD TV which are no longer imported into NZ and the distributor no longer exists.

A technician who used to work at the distributor recommended someone to me who has not returned 3 phone calls.

I then went on the web and filled out enquiry request forms for two different places on the North Shore - neither has bothered to reply.

Clearly there must be money to be made in the TV repair bsuiness if 3 repairers cannot even be bothered responding. Making money is too easy for them.

548 posts

Ultimate Geek
+1 received by user: 15


  Reply # 664523 31-Jul-2012 12:51 Send private message

testing123: Hi everyone

My television (Samsung series 4/5ish 46inch 'bordeaux') is getting a few grey hairs in it's old age. I'm experiencing a problem where it sits there, clicking away, for at least an hour before turning on. In fact it didnt turn on at all last night. I've been meaning to get this looked at for a while, but life has been a bit hectic lately.

Doing a bit of research it seems to be a known problem with some low quality capacitors (as documented here.

Does anyone know where i can take this to be quoted and fixed? Due to some travel plans we're not in a position to buy a new TV for a while so would like to investigate the interim repair cost.

Worst case scenario, i'll pick up an older model $700 50inch plasma, but will get a ballache about it from the wife and would prefer to upgrade to one of the new silver samsung smart-tv's in the new year when budget finally allows.

We're based in central Auckland - any help much appreciated Cool

PS: crap time for the set to finally give up, right when the olympics are on!



It will be at most $100 fix ($5 worth of capacitors, 1hr labour and some solder) + travel & pick up if required (could even be done on site)


- Remove rear of TV
- Identify faulty capacitors (bulging on top - very easy to see)
- Replace capacitors
- Reassemble & test

I'm in the South Island, so I cant help.

Good luck



176 posts

Master Geek


  Reply # 664528 31-Jul-2012 12:54 Send private message

Wow really?

Are you in the business of doing these kinds of jobs, illicit? If it's a simple enough task i'm sure i can find something to occupy myself with in South Auckland for an hour or two.

443 posts

Ultimate Geek
+1 received by user: 21


  Reply # 664599 31-Jul-2012 14:05 Send private message

I didn't know South Auckland was now in the South Island



176 posts

Master Geek


  Reply # 664603 31-Jul-2012 14:11 Send private message

Ha, oops.

Well played :)

Called up the retailer for a digital copy of the invoice, turns out the TV's only 4 years old... CGA here i come!

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