Win7 WMC green and black screen on playing video but still have sound.

Forums › Home Theatre (incl HTPC) › Win7 WMC green and black screen on playing video but still have sound.

Hotdognz

78 posts

Master Geek

#111303 30-Oct-2012 00:11

Hi guys I have moved across the ditch to OZ and we brought the media PC with us, today I hooked it up in our new place and when I tried to play a WMV file in media center all I could hear was the sound but had a green screen, I tried outside with Media Player and the same thing, I then tried one of the Media Center recorded programs and the screen was black and once again I could hear sound. I can play AVI movies OK in Media Center though and some MP4 files. Next I tried the same files via VLC and they all played fine. It all worked in NZ and im stumped as to why im suddenly getting this issue. I have downloaded the lates video drivers for my ATI4500 and installed them and also installed the Shark007 drivers again. I don't know where to start next im at a loss, any ideas guys.

Just tested a fresh install from my Acronis backup and just installed video drivers and Shark007 drivers and I cant even play the supplied sample video (wmv) that comes with Win7 the one in HD of the animals which really makes it strange that it cant play the supplied file, yet VLC can play it.

Cheers Stephen

Mattv

241 posts

Master Geek

#708831 30-Oct-2012 01:28

Same TV and connection method? I presume you've tried to rerun the mediacenter setup wizard.

Hotdognz

78 posts

Master Geek

#708832 30-Oct-2012 01:36

Mattv: Same TV and connection method? I presume you've tried to rerun the mediacenter setup wizard.

Same TV, same HDMI cable, I have put it through my Onkyo amp though the media center is just going straight to the TV now via the same HDMI cable, strange thing is all files work in VLC Media player just not on WMC any more.

Mattv

241 posts

Master Geek

#708834 30-Oct-2012 02:08

Maybe try playing with the mediacenter setup again. I think the way it uses codecs and the video/audio outputs is quite different to the rest of the PC display, especially in full screen mode. Out of interest, what happens if you try in "windowed" mode rather than fullscreen? Next thing would be to try resetting shark007 again. My final thought might be to try a couple of cables directly into the tv - maybe something has been damaged in the move which perhaps is affecting HDCP stuff???

Hotdognz

78 posts

Master Geek

#711956 4-Nov-2012 23:11

Well I fixed it and found the problem...its the AMD drivers for my card ??. I just did a clean install of Win 7 64bit and started up WMC and played the sample file under videos and it worked great no green screen no black screen, I then downloaded the AMD 4xxxx drivers for my card version 12.6 and installed them and rebooted the PC, started WMC and the same file plays with a green screen now, re-imaged my PC with the clean install again using Acronis and yep the file plays again with the default video driver Win 7 installs, I can repeat this process time after time.

Strange this is I cant belive the AMD driver is breaking something as its the same driver I used before I shipped the HTPC to OZ, anyone have any ideas where to go next.

Cheers Stephen