Hi, When I press go back and select to reset decoder, after preview channel comes up I switch say to sky 1 all is fine. Then switch to another channel. After that if I try sky 1 , tv2, or discovery or E! I get the atmospheric conditions message. Other channels are fine. If when have atmospheric conditions message if I press guide or active, then go back channel comes up fine. As soon as change channel can't get back unless do same again.
After about 15 minutes everything starts working normally. I reseted it so it would find "Dead like me" on Prime which the programs there keep losing their series links.
Just want to know if this is normal or if I have a faulty box.
You reset without going to standby first? I've never done that. And I have noticed it takes a few minutes before it gathers its wits about it, so I usually go do something else and come back in ten minutes or so, and haven't noticed any problems. But then again I don't watch anything live, so I wouldn't notice that problem if it was happening.
I have been losing a lot of series links too, including booking a program that always has series link enabled but now it doesn't, and booking One News in mid afternoon and losing the booking before recording starts. And a couple dozen bookings on series link where it records one but doesn't book the next. I think all that has cleared up now.
I strongly suspect your box is no more faulty than anyone else's. Most of these problems are software or transmission issues, not hardware.