Hi all,
I moved house over the long weekend, and I was (initially) happy to find that it had not only a sky digital dish, but also that the house was wired for mulitroom (3x decoders). So good news thus far, but unfortunately when I plugged my decoders in, they displayed the rain fade signal.
So, after a wee bit of googling I figured that the Satellite/LNB settings may need to be changed to suit the new dish.
So, after messing around for awhile, I got picture on two of my decoders.
The settings:
Satellite: Optus B1-T5L
LNB Power Supply: On
22kHz Tone Use: None
Local Oscillator Freq: 11300 MHz Ku-Band
These settings were given to me/confirmed by Sky over the phone.
So, coming to my problem: One decoder works fine. The other however is an absolute nightmare. Channel 3 displays history channel, with fluctuating pixilation; 5 gives Sky Sport 1 also with pixilation at times; and quite a few of the (included i.e. UKTV and discovery) channels give the CA:4 message - subscribe to this channel.
Sky was really helpful over the phone, but we just couldn't figure it out. She said that in her 8 years experience she had never heard of something like this.
Maybe I managed to change something I shouldn't have at some point, but we couldn't nail it down.
They are sending a technician out (but earliest two weeks away) and its going to cost me $79.95. The phone operator was very nice and told me to negotiatewith the tech if they only change settings on the one box and don't have to do any outdoor work.
I was hoping that maybe someone had any thoughts on the matter, maybe help save me up to $80 and two weeks wait.
Cheers,
Michael
I moved house over the long weekend, and I was (initially) happy to find that it had not only a sky digital dish, but also that the house was wired for mulitroom (3x decoders). So good news thus far, but unfortunately when I plugged my decoders in, they displayed the rain fade signal.
So, after a wee bit of googling I figured that the Satellite/LNB settings may need to be changed to suit the new dish.
So, after messing around for awhile, I got picture on two of my decoders.
The settings:
Satellite: Optus B1-T5L
LNB Power Supply: On
22kHz Tone Use: None
Local Oscillator Freq: 11300 MHz Ku-Band
These settings were given to me/confirmed by Sky over the phone.
So, coming to my problem: One decoder works fine. The other however is an absolute nightmare. Channel 3 displays history channel, with fluctuating pixilation; 5 gives Sky Sport 1 also with pixilation at times; and quite a few of the (included i.e. UKTV and discovery) channels give the CA:4 message - subscribe to this channel.
Sky was really helpful over the phone, but we just couldn't figure it out. She said that in her 8 years experience she had never heard of something like this.
Maybe I managed to change something I shouldn't have at some point, but we couldn't nail it down.
They are sending a technician out (but earliest two weeks away) and its going to cost me $79.95. The phone operator was very nice and told me to negotiatewith the tech if they only change settings on the one box and don't have to do any outdoor work.
I was hoping that maybe someone had any thoughts on the matter, maybe help save me up to $80 and two weeks wait.
Cheers,
Michael