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349 posts

Ultimate Geek

#130770 27-Sep-2013 10:26
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So....Back to ask the experts on their thoughts...



I have a WDTV hooked up via ethernet to a switch/hub which is hooked into my ReadyNAS storage - Primarily used to stream all my movies and TV shows I have moved to the NAS.



I also use it to stream Netflix.



For last 4 months it's been fairly stable. By that I mean it plays everything I throw at it from SD to HD and a multitude of file types. The odd hiccup/freeze but nothing very noticeable.



Inherently this generally means its going to fall off the wagon and it did so several days ago.



When accessing media from the NAS, it now plays for between 30 seconds and 2 minutes then the picture freezes. After about 20 seconds it will return to the menu, i.e list of files in the shared folder. Also, when the picture freezes the box hasn't crashed as the back button etc will also return me to the filelist.



I also noticed when traversing the various folder names in the share using the arrow keys on the remote, it would also randomly freeze for 10 to 15 second, dead to the remote, then carry on as normal as if nothing had happened.



I have tried accessing the NAS using " My Media Folders", using Windows Share and also turning on DLNA on the NAS and seeing it as a media server. Same freezing issue on playing movies exists irrespective of how I access the NAS.



The wierd thing is i can fast forward at x2 through to x32 on said films etc without any hiccups. Just seems to be when playing them.



The only thing I can think of was I turned the NAS off for a few days recently due to power cuts after the recent storms. Haven't changed any software, setting etc...




I was initially worried I had a ReadyNAS issue but it plays fine on my PC when I access any files. I did some online reading last night and there does appear to be many people who have experienced identical issues to mine during playback.



I will hook up a local USB drive ( think I can do this) to check its the WDTV and not the network or NAS.




Any suggestions please ? I am several breathes away from looking at an NUC I3 but thats about a $650 to $800 investment once the RAM, Drives and Software are onboard.

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2926 posts

Uber Geek

  #903608 27-Sep-2013 11:05
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NUC isn't the only small HTPC based PC solution. It is cheaper to use mATX or uATX you can make a very small htpc, only about 2-5x the size of NUC with external power brick for cheaper.

HTPC / Home automation (home assistant) enthusiast.

2092 posts

Uber Geek

  #903610 27-Sep-2013 11:08
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Is it now all formats and files that are freezing?

Is Netflix affected?

Any changes recently? New gear on the network?

Anything else able to play off the NAS?

Suspects in my opinion:

1. HDD in NAS going south - check logs on NAS, try playing from other devices
2. NAS broken - see above
3. network cable between NAS and Switch - swap and try
4. Switch port - swap and try
5. Switch itself - swap and try
6. network cable between WDTV and switch - swap and try
7. WDTV - try and play something else (from another PC or laptop - any Windows 7 or newer PC will share media easily)


349 posts

Ultimate Geek

  #904593 29-Sep-2013 16:46
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Thanks guys. A quick update. Came home. Tried to stream from a WDTV Live Hub I also have on the network and it worked fine. I'm now thinking absolutely NAS and or network as per wasabi2k ideas. Logs on NAS were fine. Tried it one last time via the NAS and it worked flawlessly !??!! No idea what's been going on. Didn't do anything else to the setup. Thanks for your help. Back to normality. One of those gremlins


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