Issue with Streaming Plex

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cjmchch

264 posts

Ultimate Geek

#143319 10-Apr-2014 12:41

Hi guys

I've never delved into the realms of Media servers etc and have recently set up on a spare computer a Plex Media Server that is in its natiuvce install config. I have two TV's, both connected via a wired LAN and are connected via a switch. Both TV's have the latest firmware.

My issue is pretty simple.

I can watch any movie on my Panasonic TH-P55VT50Z that is served via Plex

I get an error message on my Panasonic TH-P42GT20Z when I try to watch the same movies on this TV.

The message is 'File Not Supported'

I can see the server, list the movies, just can't play them. Any idea why not?

trig42

5816 posts

Uber Geek

ID Verified

#1022814 10-Apr-2014 13:03

Do those TVs have the Plex Client? Or are you just browsing using a DLNA client?

Pretty sure you can tell Plex to transcode (on the computer). Check the settings on Plex Server.

kiwijunglist

2981 posts

Uber Geek

ID Verified

#1022815 10-Apr-2014 13:03

Upgrade firmware on the 42" TV.
Make sure plex server is transcoding and not just serving the file as direct playback.

FYI - I don't personally use plex, so that's all the help i can give you.

HTPC / Home automation (home assistant) enthusiast.

NzBeagle

962 posts

Ultimate Geek

Trusted

#1022820 10-Apr-2014 13:09

cjmchch: Hi guys

I've never delved into the realms of Media servers etc and have recently set up on a spare computer a Plex Media Server that is in its natiuvce install config. I have two TV's, both connected via a wired LAN and are connected via a switch. Both TV's have the latest firmware.

My issue is pretty simple.

I can watch any movie on my Panasonic TH-P55VT50Z that is served via Plex

I get an error message on my Panasonic TH-P42GT20Z when I try to watch the same movies on this TV.

The message is 'File Not Supported'

I can see the server, list the movies, just can't play them. Any idea why not?

I have the same issue on one of my older Panasonic BD's, where as one of the newer ones works well. I use Chromecasts instead now, and the control interface on my tablet is quite nice.

kiwijunglist

2981 posts

Uber Geek

ID Verified

#1022822 10-Apr-2014 13:10

Chromecast is a good idea, or if you want to pay a bit more then a roku

HTPC / Home automation (home assistant) enthusiast.

reven

3743 posts

Uber Geek

Trusted

#1022825 10-Apr-2014 13:11

actually i would go for a fire tv over a roku.

but for those, in PMS you can set always transcode which should fix it.

cjmchch

264 posts

Ultimate Geek

#1023290 11-Apr-2014 10:34

Thanks for your replies - it just seems like nothing will make them play. I've asked on the plex forums and they can't provide answers it seems as well. A bit of a bugger given the TV is only 2 years old.

Dunnersfella

4086 posts

Uber Geek

#1023296 11-Apr-2014 10:39

It's actually 3 seasons old (with yet another new series already in stores)...
My V20 won't see Plex either, but the PS3 plugged into it will. My VT60 is fine with Plex, but it has a Mac Mini plugged in so it's superfluous.
Basically, the 20 series Panasonic's had a great picture, but rubbish networking.

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

cjmchch

264 posts

Ultimate Geek

#1023310 11-Apr-2014 10:49

At least my main TV - the 55 - works well with it. I might see if a change of format will make the 20 see the movie, in which case I'll just run a separate
folder for that TV.