My Sky Silver Box Needs to be Reset Every Few Days

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TLD

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#159879 15-Dec-2014 21:26

As per the subject line, we have a silver My Sky box which is about eight years old. Just lately we are having to reset it every few days to fix the low contrast menus problem. I'd have thought firmware upgrades would be automatic, so I am wondering if there are any fixes for this? The box is not attached to the phone line, if that's significant.

We have a new 60 inch TV coming this week, so I am also wondering about My Sky HDi. That would mean a new box, which would be an easy fix. Just not sure about the process of upgrading from My Sky to HDi, but I can phone if HDi is worth while. We don't watch sports or have any movie channels.

Trevor Dennis
Rapaura (near Blenheim)

Spyware

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#1198111 15-Dec-2014 21:49

Sky's SD channels certainly won't look pretty on a 60". Not really a lot of point getting HDi if you don't have access to any HD channels and improvement in SD quality would only be marginal given the quality of the channels is so poor.

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rugrat

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#1198165 15-Dec-2014 23:07

I don't know how bad the contrast problem is, but from mid next year Sky is replacing all the non HD decoders over 18 month period, so you should be able to get it replaced for free if hold out, or if your decoder is getting unusable just asked to get it replaced.

Things HDi gives you over silver one, Can connect through HDMI, without HD ticket, TV1,TV2, TV3 are HD, all other channels SD.

Last I heard was from March next year will be able to hook HDi up to internet, get richer guide info, and be able to download content to the planner to watch later.

TLD

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#1198971 17-Dec-2014 11:30

Thanks for the info. Just phoned Sky, and ordered a My Sky + box.

We have not gone with the HDi ticket thingie right now, as we don't have sport or movie channels, and I want to wait and see how it works out with the FreeView channels. If I am reading the Freeview info correctly, I have to use a UHF antenna to get HD, and can't get it via the Sky dish. The new TV has a Freeview tuner. If that's the case, I think I'll need to sort out the current UHF antenna and coax. The coax is wired all over the house, and I have no idea how that was achieved, but I suspect it would be better with a single direct coax from antenna to TV.

Trevor Dennis
Rapaura (near Blenheim)

joshhill96

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#1199011 17-Dec-2014 12:24

TLD: Thanks for the info. Just phoned Sky, and ordered a My Sky + box.

We have not gone with the HDi ticket thingie right now, as we don't have sport or movie channels, and I want to wait and see how it works out with the FreeView channels. If I am reading the Freeview info correctly, I have to use a UHF antenna to get HD, and can't get it via the Sky dish. The new TV has a Freeview tuner. If that's the case, I think I'll need to sort out the current UHF antenna and coax. The coax is wired all over the house, and I have no idea how that was achieved, but I suspect it would be better with a single direct coax from antenna to TV.

TV One, TV2 and TV3 come in HD free regardless whether or not your subscribed to the HD Ticket,

Formerly worked at iStore NZ (Rest in Peace), Sky Network Television, Freeview, Apple, Spark New Zealand Trading Limited, DISH TV Technologies.

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rugrat

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#1199072 17-Dec-2014 13:07

Sky box's can get the HD from dish.

It's Freeview box's that can't get it from a dish.

I have a TV that's not plugged into UHF aerial and just watch everything on it through the HDi.

Can record two channels and have a third channel for live viewing, so what you're watching won't effect ability to record.