Panasonic 55GT30 - 7 blinks of death

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alanimal

51 posts

Master Geek

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#165928 24-Feb-2015 20:38

So turned the tv on today, then after 5 minutes the thing said no and turned itself off.

Now when you turn it on, it blinks green for a bit, then reverts to 7 red flashes.

According to the net - it is the 7 blinks of death.

Love my TV and dont really want to part with it so thought I would post here to see if anyone else has experienced this?

Will give Panasonic a bell tomorrow - I bought direct from them.

I note on the net, this is VERY common on the ones made in 2011.

Otherwise I think it may be time to get a 65in in its spot if I cannot get her back up n running.

Any advice would be appreciated.

Cheers
Alan

graemeh

2078 posts

Uber Geek

#1245926 24-Feb-2015 21:16

So are you saying your TV is only four years old? I'd say you have an excellent case for Panasonic to fix or replace it under the CGA. They might be quite open to you paying the difference in value between your current TV size and the 65 inch size and sending you a new 65 inch TV.

alanimal

51 posts

Master Geek

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#1246097 25-Feb-2015 08:31

Thanks yeah you are right. It shouldn't just stop working like that! Just about 3.5 years old

alanimal

51 posts

Master Geek

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#1246137 25-Feb-2015 09:23

Interesting Read : https://www.consumer.org.nz/articles/4-year-old-tv-stops-working

Contacted my guy at Panasonic, lets see what happens :) Stay tuned

tigercorp

668 posts

Ultimate Geek

#1246167 25-Feb-2015 09:37

I had this happen last year on the same model. 2.5 years old, originally bought at the now defunct Bond & Bond so ended up calling Noel Leeming who immediately went down the "it's over the 1 year warranty - not our problem line".

Couldn't be bothered getting into it with them just then so rang Panasonic directly who gave me the number of their local repair guy to get him out to investigate. He said a couple of boards needed replacing and Panasonic were likely to pay the cost of everything, which they did. Rather smooth process, just a small wait while the boards were ordered and being shipped.

alanimal

51 posts

Master Geek

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#1246173 25-Feb-2015 09:42

cheers Tiger, do you recall who the repair agent was and what area are you in?

YJ

145 posts

Master Geek

#1246176 25-Feb-2015 09:46

I got same TV at work, it died few days ago, same syndrome.

tigercorp

668 posts

Ultimate Geek

#1246184 25-Feb-2015 09:56

alanimal: cheers Tiger, do you recall who the repair agent was and what area are you in?

Dunedin, Smart Electronics. Great to deal with.

But as I said, I was given their details from Panasonic. Would be best to call them first - 09 272 0178 according to the website - and get their recommendation for your area.

Sharesies

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Dunnersfella

4086 posts

Uber Geek

#1246237 25-Feb-2015 11:15

If you bought directly from Panasonic, were you buying for business reasons? Or for home use?
I was under the understanding that they didn't supply the public directly?

alanimal

51 posts

Master Geek

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#1246267 25-Feb-2015 11:48

Our company has dealings with them so got to know the sales guys :)

alanimal

51 posts

Master Geek

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#1249517 2-Mar-2015 14:51

All fixed. Panasonic covered the parts and local agent installed it for a small fee

phew.