ready to pull my hair out on faulty TV

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gkgirl

3 posts

Wannabe Geek

#17277 19-Nov-2007 14:47

we just bought a LG LCD 42LB4D. The power cord was missing so we used one that we had at home.
However, we cannot get the tv to do ANYTHING...keep getting a no signal sign, nothing will work,
the volume, the channels, either with the remote or the buttons on side.

i'm wondering if it is possible that it is the power supply cord...could it HAVE to be the one
that comes with it?

i am going to tear my hair out...and my husband is ready to do much, much worse....

thanks..
gkgirl

mobygeek

307 posts

Ultimate Geek

#95941 19-Nov-2007 15:07

If it was me I would have returned it straight away. Then I would make them check the box of the new one for a power cord. (Iknow, it's a nuisance, especially if you live out of town...)

mobygeek

307 posts

Ultimate Geek

#95942 19-Nov-2007 15:09

Oops, should have added, it's not wise to mix and match power supplies...

freitasm

BDFL - Memuneh
79257 posts

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Geekzone

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#95957 19-Nov-2007 16:49

If this LCD uses one of those P power cords then that should be fine - I had to replace the cord on my Sony Bravia and I am using one from the local electronics store. It doesn't need to be anything fancy.

As for the no signal - those TVs come with a long list of inputs. You cycle through them from your remote or a button on the TV. Are you trying all the inputs?

Lazydog

29 posts

Geek

#95960 19-Nov-2007 16:54

Yeah, try pushing the 'Source' button on remote

gkgirl

3 posts

Wannabe Geek

#96031 20-Nov-2007 00:38

sadly, this seems to be the major problem...
none of the buttons on the tv or remote will work...
the window for auto tuning pops up
but then we can't arrow down or over to any of the choices
so it just starts autotuning and that is allllll it will do...
it is definately not the remote
because the remote is working on the dvd player...
gah

i just wondered if the wrong power cord could cause glitches like this,
but i think i may just have to come to terms
with the fact
we got a dud for a tv...

thanks for the help though
:)

deliveryguy

42 posts

Geek

#96047 20-Nov-2007 09:26

more than likely you may have been given the wrong remote with the TV.

fisher191

59 posts

Master Geek

#96350 22-Nov-2007 10:09

gkgirl: we just bought a LG LCD 42LB4D. The power cord was missing so we used one that we had at home.
However, we cannot get the tv to do ANYTHING...keep getting a no signal sign, nothing will work,
the volume, the channels, either with the remote or the buttons on side.

i'm wondering if it is possible that it is the power supply cord...could it HAVE to be the one
that comes with it?

i am going to tear my hair out...and my husband is ready to do much, much worse....

thanks..
gkgirl

Hi,

If I understand your post correctly, you are getting a message on the screen saying 'no signal in'. This indicates that the set has power and the display is running - and that the power cord is unlikely to be the problem.

If you then press the button on the side on the TV (not the remote) for volume up nothing appears on the screen (you would expect the volume bar to pop up). This suggests a major problem and the set should be returned.

Have you contacted the shop or person you bought the set from?

Greg

Equinox IT

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gkgirl

3 posts

Wannabe Geek

#96672 24-Nov-2007 06:42

Hi there,

Just wanted to say thanks for all the great advice!

Turns out we had to take the set back where they told us it was more than
likely a software malfunction...but they gave us a new one, which works fine
and we are all very happy and my husband is no longer crying.

heehee.

Thanks again,
gkgirl