not personally but i remembered this article: http://thegreenbutton.com/forums/thread/209870.aspx which sounded refreshingly promising regarding their customer service.
Yeah - I read elsewhere that their support was top notch.
Not sure at this stage which software I plan to use. I want to receive freeview over terrestrial when available and it will need to be easily configurable for me and easy to use for wifey. I will probably be putting together quite a decent computer for this, doing away with my old dvd/vcr/amp, so not too worried about cost.
I understand that Vista (or even xp) don't currently support H.264 - correct me please if I'm wrong - and the audio stream (?) will use the AAC format which also might be causing headaches at the moment too.
I guess the best thing is to wait and see when freeview starts via terrestrial and go from there (but I want to buy stuff now!!! ).
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