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121 posts

Master Geek
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Topic # 196038 17-May-2016 07:05
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So during the lightning last night a single blue vertical line has appeared on my lcd tv. Seems to be a common panel/power supply failure among all the name brands. Out of warranty of course.

Also seems too much of a coincidence it appeared during lightning. To quote the herald around 30,000 lightning strikes hit land sea'.

Tv was connected to surge protect on the power point but aerial wasn't. Is there a way to find out if a power surge occured?

Anyway else have issues?


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Uber Geek
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  Reply # 1553920 17-May-2016 09:11
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I think if lightning directly hit your aerial you would just be looking at a smoking melted lump of plastic! If anything it would be more likely to be a power surge - but if you have it on a surge protector then it 'shouldn't' be that. 

 

Maybe just a coincidence?

 

What make/model TV and how old is it? I have to say - CGA might be worth checking out.

 

 





Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

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  Reply # 1553941 17-May-2016 09:39
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Indeed - I've personally seen electronics fried by lightning, this one is more related to either a power surge or just coincidental. Assuming you didn't buy it from DSE you've got the CGA on your side if it is under 5yrs old.







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Master Geek
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  Reply # 1554004 17-May-2016 10:47
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Samsung, about 3 years old. The surge protector (belkin) has it's own protected equipment warranty but as the aerial was direct wired I guess that would leave me to prove the fault was caused by a power surge.

It seems like a heck of a coincidence the line appeared during the lightning but I guess not impossible the two were unrelated.

Is there a way I can find out if power surge occured? Panel warranty is 1 year but if cga says it should last longer might be worth a look, just assumed I would be talking to a brick wall

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  Reply # 1554005 17-May-2016 10:49
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If it is a power surge issue I doubt it will be covered by CGA, It maybe covered by your contents insurance. 





Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

 It's our only home, lets clean it up then...

 

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  Reply # 1554018 17-May-2016 11:01
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I wouldnt get too hung up on the power surge scenario. 

 

If it was a power surge it would have likely caused a bit more damage than a blue line. Just having done a quick google it could be any number of things. Faulty/bad connector strip, bad/faulty panel, moisture etc etc.

 

Hit up Samsung - it should last longer than 3 years. Have a look on the consumer website about the CGA and on geekzone - plenty of examples on what you can do. You have rights!

 

 

 

EDIT: Have you tried turning it off and disconnecting the power for an hour or so (maybe overnight)?





Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

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