Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Kiwi0ne

22 posts

Geek


#204919 22-Oct-2016 23:29
Send private message

HI all,

I have a problem with a projector that I just acquired as part of a house I just bought.
The projector is the Epson TW5200.
Problem is that the top of the image is lighter than the bottom half. In the bottom half, the colors appear darker and redder.

Anyone knows what this could be?

Cheers
E.

Create new topic
Affiliate link
 
 
 

Affiliate link: Life360 protects each family member with advanced driving, digital, and location safety features. Choose the plan that fits your family’s size and life stage.
Masterpiece
247 posts

Master Geek


  #1656612 23-Oct-2016 16:38
Send private message

Can be a number of things, but likely degraded components.
The non uniformity is the main clue, what mode are you in and have you tried different modes to see whether it gets worse or better?

How many hours are on it?





Me:"I'm not a robot!"

 

ET: "Maybe; you have some freewill, but you chose your path by arrangement"

 

Me "That sounds like a program with no freewill?"

 

ET: "We will catch up when you end this cycle"

 

Me: "Sounds like a 'KPI'!"

 

ET: "Did you read the terms and conditions?"

 

Me: .....

Kiwi0ne

22 posts

Geek


  #1656650 23-Oct-2016 17:29
Send private message

Hello there,

Appreciate your help!

I tried different modes but did not see much difference.
Lamp is at 223 hours, I was told it was changed recently.

I think the projector is 1.5 years old.

Cheers
E.

richms
25168 posts

Uber Geek

Trusted
Subscriber

  #1656653 23-Oct-2016 17:41
Send private message

Doesnt mean that it was a real lamp they put in, or that it is installed correctly.





Richard rich.ms



Kiwi0ne

22 posts

Geek


  #1656689 23-Oct-2016 19:48
Send private message

Yes, I understand that.
It seems strange to be a lamp problem though.
In any case I guess the first thing to do is change the lamp, or try to repeat the one installed, and then change it if the problem is still there.
Anybody knows a good store to get Epson lamps from? (ELPLP78)

Is there an Epson service center in Christchurch by any chance?

Masterpiece
247 posts

Master Geek


  #1656698 23-Oct-2016 20:11
Send private message


Hi,
I'd start with Epson NZ, although you are technically the 2nd owner and warranty can be an issue they may provide some assistance with the right approach, especially with a diagnostic to the fault.
http://www.epson.co.nz/warranty/projector_2Y12m.asp

I might note the bulb may be the problem, on the other hand the bulb would cause RGB mis-tracking because of different performance between units, this is not the same and uniformity. Different modes would alter the RGB tracking, enough to highlight colour shifts and maybe highlight non uniformity, but I'm thinking this is to do with one of the filter blocks.

Another thought is dust, check the filter and see if it is dusty. If dust has got into the light path and onto the surfaces this can be a major cause of non uniformity. In this case the unit would need a service to remove the dust.




Me:"I'm not a robot!"

 

ET: "Maybe; you have some freewill, but you chose your path by arrangement"

 

Me "That sounds like a program with no freewill?"

 

ET: "We will catch up when you end this cycle"

 

Me: "Sounds like a 'KPI'!"

 

ET: "Did you read the terms and conditions?"

 

Me: .....

Kiwi0ne

22 posts

Geek


  #1657516 25-Oct-2016 15:30
Send private message

Thank you guys. Appreciate your help. 

 

I called up the service center here in Christchurch and I have to bring the projector in. 

 

I found out that it's very difficult to even find replacement lamps around in NZ. 

 

 

 

Cheers,

 

e.

 

 


Kiwi0ne

22 posts

Geek


  #1663120 3-Nov-2016 09:50
Send private message

Well, turns out that it's not fixable. So I need to look at another projector. :( 




Wheelbarrow01
1217 posts

Uber Geek

Trusted
Chorus

  #1663192 3-Nov-2016 10:56
Send private message

The TW5200 has a two year warranty in NZ - and you mentioned it is about 1.5 years old and it came with your house? Is it worth trying to get the original receipt or proof of purchase from the house vendor? Or even confirming with them where they purchased it so you can go to the store to get proof of purchase?

 

I just read through the Epson NZ Projector Warranty applicable to this model, and there is no specific clause stating the warranty only applies to the original purchaser.

 

If it can't be fixed, and you have proof of purchase less than two years ago, then Epson owe you a replacement.

 

Incidently I have this exact model at home. Mine is just over a year old, and if I was told it couldn't be fixed, I'd most certainly be demanding a new one.





The views expressed by me are not necessarily those of my employer Chorus NZ Ltd


Create new topic





News and reviews »

D-Link G415 4G Smart Router Review
Posted 27-Jun-2022 17:24


New Zealand Video Game Sales Reaches $540 Million
Posted 26-Jun-2022 14:49


Github Copilot Generally Available to All Developers
Posted 26-Jun-2022 14:37


Logitech G Introduces the New Astro A10 Headset
Posted 26-Jun-2022 14:20


Fitbit introduces Sleep Profiles
Posted 26-Jun-2022 14:11


Synology Introduces FlashStation FS3410
Posted 26-Jun-2022 14:04


Intel Arc A380 Graphics First Available in China
Posted 15-Jun-2022 17:08


JBL Introduces PartyBox Encore Essential Speaker
Posted 15-Jun-2022 17:05


New TVNZ+ streaming brand launches
Posted 13-Jun-2022 08:35


Chromecast With Google TV Review
Posted 10-Jun-2022 17:10


Xbox Gaming on Your Samsung Smart TV No Console Required
Posted 10-Jun-2022 00:01


Xbox Cloud Gaming Now Available in New Zealand
Posted 10-Jun-2022 00:01


HP Envy Inspire 7900e Review
Posted 9-Jun-2022 20:31


Philips Hue Starter Kit Review
Posted 4-Jun-2022 11:10


Sony Expands Its Wireless Speaker X-series Range
Posted 4-Jun-2022 10:25









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.