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23 posts

Geek


# 20549 30-Mar-2008 10:43
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Hi,

I have just built the following system:

SST-LC13 ATX Home Theatre
Silverstone Strider ST405, 400W ATX PSU
Intel DP35DP Motherboard
Intel Core 2 Duo E4500
Kingston 2GB 800MHz DDR2
Gigabyte GV-NX85T512HP Video Card (GeForce 8500 GT, 512MB, DDR2, PCIe-16)
Seagate Barracuda ST3500320AS Hard Disk Drive
CNET CWP-854, Wireless PCI Adapter, 54Mbps, 802.11b/g, PCI
Hauppauge WinTV HVR3000 TV Tuner, FM Radio, Internal, PCI, with Remote
LiteOn LH-20A1S DVD Writer, DVD 16R/20W/8RW, CD 48R/48W/32RW, Internal, SATA
Remote Control, USB Infrared Receiver & 2 Infrared Emitters for Windows XP Media Centre Edition

Have put all of this together (as you do) and have loaded Vista Ultimate with all latest patches + SP1. Have installed the latest drivers from Intel, nVidia, CNet and Hauppage (from the UK website). Have installed the latest Intel BIOS.

Have enabled hybrid sleep (i.e. deep sleep with a back up hibernation file to disk). So the problem is this:

  1. Start --> Sleep (or sleep via MCE Remote)
  2. Screen blanks, HD stops, system powers down - all good
  3. Push power button on case - NOTHING!!!!
  4. Push power button on MCE remote - NOTHING!!! (the numlock LED lights when I press a key so there is life in there somewhere)
  5. Hold power button on case for four seconds machine powers up, but does not POST but case fans, drive etc all spin up. So  have to kill power
  6. Turn off PSU, wait 5s, turn on
  7. PC starts immediately (Power on after power failure is set) and loads hibernation file
  8. System back to where it should be.
It does this EVERY time - sleeps fine, but won't resume, however hibernation file is fine following hard reset. All the other problem I've seen describe relate to the PC not entering sleep completely, crashing during sleep, reboot loops etc - but I haven't yet seen anyone with the same problem.

Stuff I've already tried:

  1. Checking device properties to let the computer power manage everything
  2. Checking device properties to letanything wake the computer (the waking is the problem, not the staying asleep)
  3. Remove tuner card and wireless LAN card PLUS every header and cable not core to making it go (i.e. Firewire, audio, usb, DVD SATA, eSATA)
None of it makes any difference! ONCE it suspended by itself and then it could sleep resume OK for three cycles of testing - but when I did a restart it was back to being broken - not sure why it worked the one time that it did though...

Help???? It is driving me round the bend!

Bewildered....





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BDFL - Memuneh
64698 posts

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# 119660 30-Mar-2008 10:46
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23 posts

Geek


# 119709 30-Mar-2008 17:13
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Hi,

OK so I thought this too, so in desperation I did the following:

  1. Removed CNet Wireless Card and PVR3000 cards
  2. Set Intel BIOS to defaults
  3. Loaded fresh install of Vista Ultimate
  4. Logged on
  5. Sleep Option not available, ran powercfg -a from command line and determine S3 state was not supported by video driver (generic windows vga).
  6. Installed nVidia driver from Nvidia website
  7. Rebooted
  8. Sleep option available
  9. Hit Sleep
  10. System immediately goes to sleep as expected
  11. System will not resume via power button or keyboard (though numlock on keyboard lights up when buttons pushed)
  12. PSU power cycle, system recovers from hibernation file
  13. Load latest Intel drivers for Chipset, Sound, Management Engine and LAN
  14. Reboot
  15. Hit Sleep
  16. System immediately goes to sleep as expected
  17. System will not resume via power button or keyboard (though numlock on keyboard lights up when buttons pushed)
  18. Plugged in IR receiver, hit power button on remote and get confirmation of signal LED from IR receiver - but no resume
  19. PSU power cycle, system recovers from hibernation file
  20. Send email to Intel (clutching at straws)
  21. Pull out some more hair....off to geekzone for an update....
BIOS is already the latest version...so I'm pretty much stuck there....

When does the hurting stop?

Bewildered

 
 
 
 




23 posts

Geek


# 119810 31-Mar-2008 08:43
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Hey,

Yes, a common problem - but with most of those problems the issue is generally focussed on not falling asleep, not staying asleep, or loss of functionality on resume....my system goes to sleep like a dream, it just plain won't wake.....and there is very little information available on that.

B.

176 posts

Master Geek


  # 120281 1-Apr-2008 18:28
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Same problem on my PC. Never got to the bottom of it. Google 'vista resume sleep problem' and browse the half million or so pages on this problem.





23 posts

Geek


# 125745 23-Apr-2008 07:28
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While no help to anyone else all is well in the world - got a warranty replacement for motherboard, new one works exactly as it should. So since it was a hardware fault the problem is solved. Case closed. Sigh...

1693 posts

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  # 126400 26-Apr-2008 00:05
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i have an nVidia card and have the problem where it won't resume properly from S3 mode (resuming from suspend to RAM), i hit the key to resume num-lock, scroll-lock and caps-lock flash and nothing happens.

This happened on XP and after I reformatted with Vista.

Maybe this is related....  Undecided

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