Panasonic TV not working properly

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pompey657

33 posts

Geek

Topic # 223959 26-Oct-2017 06:50

Hi

We have a 2 yo Panasonic 55in 4K UHD TV. When I switch it on from the side panel it comes on for 5 seconds , shows what the mode is and just switches off straight away. No picture visible, the remote doesn’t turn it on or off and then seems to go straight into stand by mode, I presume this as only there is a blinking light on the front panel but no picture or sound.

Anyone have an idea as to what it could be, it’s out of warranty and I got it from Noel Leeming..

Cheers

Iain

Dial111

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Reply # 1889650 26-Oct-2017 07:05

2 people support this post

CGA, 2 years is unacceptable for a TV IMO, especially one you probably paid a bit for, being 4K etc.

sbiddle

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Reply # 1889655 26-Oct-2017 07:21

I'm assuming you haven't yet rung Panasonic customer service?

robjg63

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Reply # 1889656 26-Oct-2017 07:27

Is the blinking light on the front giving any sort of pattern or number of blinks.
Panasonic often have a set of codes and the number of flashes points to the potential issue.
Regardless, if it's only 2years old Panasonic should still fix it - call them (or NL if you prefer.

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

scuwp

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Reply # 1889661 26-Oct-2017 07:55

Ring Panasonic or take it back to the retailer. 2 years is NOT acceptable under the CGA in anyone's interpretation, out of warranty means nothing. They should be fixing this for you or providing a replacement at no cost to you.

Always be yourself, unless you can be Batman, then always be the Batman

butlerboy

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Reply # 1889756 26-Oct-2017 11:10

Call Panasonic. I had an issue with a 4 year old Panasonic plasma, I took it to their service agent and the TV was replaced the next day.