Secret Menu on Samsung Smart TV

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Lethal29

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#239451 18-Jul-2018 11:57

I recently purchased a Samsung NU7100 Smart TV and was under the (apparently incorrect!) assumption that I could connect my Bluetooth headphones to it. Samsung say it's not possible, and that it's only available on the higher end models. Looking in the External Devices list, there was no option to even search for Bluetooth devices.

After a bit of Googling, I have found a way to access this "secret" menu which allows you to toggle quite a few settings and have found the setting which gives me the option to search for Bluetooth devices.

Great news, only it doesn't detect my mouse, keyboard or headphones, so I'm wondering whether the TV itself doesn't actually have the capability to use Bluetooth, or if I'm missing another setting.

Do these same technician menus go across the entire range and the settings are toggle off or on depending on the hardware of the set, or do these settings actually control the available options?

Cheers

gehenna

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#2058296 18-Jul-2018 12:03

Probably doesn't support A2DP. Just because it supports BT doesn't mean it will support audio over BT.

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Lethal29

65 posts

Master Geek

#2058298 18-Jul-2018 12:05

Yeah I think that might be the issue. That's what I was wondering really - whether the hardware was physically capable but it was disabled by the settings, or if it wasn't.

I picked up a Logitech bluetooth keyboard too which should connect either via Bluetooth or the unified receiver plugged into USB and I can't seem to get that to work either.

Works fine on the Mi Box though.

Spyware

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#2058304 18-Jul-2018 12:11

They would hardly write Bluetooth - N/A in specs if it was capable.

Lethal29

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#2058305 18-Jul-2018 12:17

That's what I'm trying to figure out Spyware....is it only not capable because of hardware limitations, or is it not capable because it's been disabled in the hidden settings.

I assume it's a hardware limitation, but thought I'd ask the question.

nickb800

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#2058312 18-Jul-2018 12:33

Spyware:

They would hardly write Bluetooth - N/A in specs if it was capable.

Unless they are trying to segment the market with a standard and premium model, while keeping manufacturing costs down through common hardware

Jogre

182 posts

Master Geek

#2058322 18-Jul-2018 13:04

Just because the OS supports Bluetooth in a hidden menu, doesn't mean there's a BT module on the NIC inside the TV.

Lethal29

65 posts

Master Geek

#2058323 18-Jul-2018 13:09

Jogre:

Just because the OS supports Bluetooth in a hidden menu, doesn't mean there's a BT module on the NIC inside the TV.

No, I agree. That's what I'm trying to work out. I assume that it's the same menu options across the entire range and it's the hardware that is the issue here - obviously they toggle Bluetooth off to match the hardware.

But I was just on the chat to Samsung about a soundbar and again, the agent suggested it was compatible with bluetooth initially, before backtracking. Same thing happened yesterday. So, I don't know whether they have both made the same mistake, or if the tv does have the functionality and it's just disabled.

sbiddle

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#2058335 18-Jul-2018 13:43

Lethal29:

Yeah I think that might be the issue. That's what I was wondering really - whether the hardware was physically capable but it was disabled by the settings, or if it wasn't.

I picked up a Logitech bluetooth keyboard too which should connect either via Bluetooth or the unified receiver plugged into USB and I can't seem to get that to work either.

Works fine on the Mi Box though.

Plugging a keyboard receiver into the USB port isn't going to do anything if the OS has no HID support.

wazzageek

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#2058421 18-Jul-2018 18:03

My older Samsung TV has support for USB keyboards/ mice, but not via Bluetooth. From memory it's only for game controllers. All in all, the "smart" TV's have left me extremely underwhelmed, and I prefer to use an AppleTV.

gehenna

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#2058442 18-Jul-2018 19:19

wazzageek:

All in all, the "smart" TV's have left me extremely underwhelmed.

It depends. You very much get what you pay for with TVs.

linw

2832 posts

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#2058447 18-Jul-2018 19:35

I also got caught out with my Sony smart TV. I bought bluetooth headphones and found there was no connection. My TV can receive BT devices like mice and keyboards, apparently, but doesn't have the transmit capability as gehenna mentioned.

Luckily, Harvey Norman took them back.

dt

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#2058527 19-Jul-2018 00:10

something to keep in mind using bluetooth headphones with a TV can be terrible if the transmitter (tv) and receiver (headphones) aren't running something like the APTX codec for low latency audio otherwise the lip sync can be really off putting

@linw

Something like this would work for you, i'm using one on the TV in the bed room, you can even pair two devices to it at once as well

yann

132 posts

Master Geek

#2059069 19-Jul-2018 21:52

I have the Samsung MU7000 which is an older model - it works fine with Bluetooth headphones. When I tried, I hooked up the Sony 1000XM2. I think there was a menu item for bluetooth, popped the headphones to pair and the TV searched and picked them up.

I haven't been keeping a track of TVs so not too sure whether the your TV is an upgraded version of mine or not?

Yann