Moved MySky 1 - not working anymore

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James Bond

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Topic # 24130 15-Jul-2008 21:31

So tonight I moved the MySky 1 box to the other outlet where I have the standard box which will be replaced by the MySkyHdi box.

Anyway, all I get now is an orange light and error T100 (the Atmospheric conditions error). I've triple checked all RF connections and they seem exactly where they were before I moved the box. Even tried to connect directly without tuner splitter (not sure if this can work) and nothing.

Anyone know what else this can be?

EDIT: Oh wow.. it works immediately on the other outlet.... Something the tech forgot to do during the multiroom installation? This isn't making much sense

rugrat

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Reply # 148328 15-Jul-2008 22:12

The out let your mysky1 was plugged into is the only one that will let power go to the dish. You would have found that if you turned your mysky1 off at the wall you would've lost the signal on second decoder as well.

As long as you make sure in set up menu of second decoder power LNB is on then you could plug this in where the mysky1 was until the sky guy comes out, then your mysky1 should work fine at it's new location.

James Bond

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Reply # 148358 15-Jul-2008 22:52

rugrat: The out let your mysky1 was plugged into is the only one that will let power go to the dish. You would have found that if you turned your mysky1 off at the wall you would've lost the signal on second decoder as well.

As long as you make sure in set up menu of second decoder power LNB is on then you could plug this in where the mysky1 was until the sky guy comes out, then your mysky1 should work fine at it's new location.

Thanks for that! it worked. Much appreciated.