Sony A1 65 cast won't work reliably

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freitasm

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#243774 31-Dec-2018 13:36

Hi folks... I have tried the TVNZ OnDemand and the ThreeNow apps... Those stream ok to my smartphone but when I try to cast to the TV I either get a timeout (TVNZ) or it works only 30% of the time (ThreeNow):

Also checking for updates on the TV doesn't show anything but it seems an update is available for download here - has anyone manually update the TV before?

Anyone had a good experience with these TVs?

tripp

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#2152628 31-Dec-2018 13:43

I don't have the issue but have updated my sony android TV via usb.

Just do what is on the website and leave it plugged in for a while when you start up the tv. Mine took about 20 minutes if i remember correctly.

freitasm

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#2152629 31-Dec-2018 13:44

Interesting. Just tested at home with both a Google Chromecast and the new Freeview recorder. It works with Google Chromecast but the Freeview recorder gets the same timeout.

tripp

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#2152630 31-Dec-2018 13:45

As for issues with the sony android TV's, Yes I have had a few. My main one is the tv not turning on via the remote and having to pull the power cord. Firmware updates have made it better however still get it once in a while.

Another issue I have is it dropping wireless sometimes, rebooting fixes that for me.

freitasm

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#2152631 31-Dec-2018 13:48

tripp:

Just do what is on the website and leave it plugged in for a while when you start up the tv. Mine took about 20 minutes if i remember correctly.

This TV is about five month old, and is been connected all this time.

tripp:

Another issue I have is it dropping wireless sometimes, rebooting fixes that for me.

The TV is connected via ethernet.

freitasm

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#2152632 31-Dec-2018 13:49

freitasm:

Interesting. Just tested at home with both a Google Chromecast and the new Freeview recorder. It works with Google Chromecast but the Freeview recorder gets the same timeout.

For what's worth - both networks (in-laws and here at home) use FRitz!Box 7490 as router. Both connected to 2degrees UFB.

djtOtago

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#2152694 31-Dec-2018 15:53

I have the same problem on my A1 55

I didn't try ThreeNow, but I get the same "PLAYER_ERR_TIMEOUT" when tring to cast from the TVNZ app on my phone (also a sony)

I have sucessfully cast other apps to the built in Chromecast.

My TV is on WiFi connected to a FritzBox 4790 connected to Slingshot. I have no problems playing video from Netflix, Lightbox, Amzon Prime using built in apps.

TV's software is at version PKG6.5629.0177PAA

When using the FreeviewPlus Ondemand app, TVNZ videos are slow to start, and I will often get 15 seconds of audio before video kicks in. Usally comes right before the first Ad has finished, so that is all we miss out on. May be 1 in 5 tries will fail to play and you have to try again. Once video is playing all is good. It has taken at least 3 updates from freeview to get the app in to a "usable" state.

RedactedRetracted

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#2152696 31-Dec-2018 16:03

Can confirm, have same problem with my Mi Box, it seems TVNZ had compatibility issues with Chromecast built in devices.

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djtOtago

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#2152700 31-Dec-2018 16:10

tripp:
I don't have the issue but have updated my sony android TV via usb.
Just do what is on the website and leave it plugged in for a while when you start up the tv. Mine took about 20 minutes if i remember correctly.

@tripp What software version is your TV on?