Sony AF8 OLED problem

Forums › Home Theatre (including HTPC and EPG Collector) › Sony AF8 OLED problem

BigMal

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#243842 4-Jan-2019 21:03

Two days ago I bought a Sony 55inch OLED from Noel Leeming (I gave away my old HT in the buy/sell of geekzone).

I've setup it up and all looked good but I noticed on static screens there are big black marks in the corner. It's visible but not so apparent in moving scenes.

Has anyone seen anything like this in the attached photo (bottom left corner). I'm going to back to NL tomorrow but thought I'd check here first.

Dingbatt

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#2154593 4-Jan-2019 21:11

Maybe it’s just the photo, but on my tablet it looks like it has burn-in on the right side too. It’s not an ex-demo set is it?
I’d call it DOA if you only bought it two days ago. Replacement, not repair.

Edit: Actually the right side might be reflection. My comment about replacement still stands though.

“We’ve arranged a society based on science and technology, in which nobody understands anything about science technology. Carl Sagan 1996

BigMal

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#2154594 4-Jan-2019 21:13

The right side could be a result of the photo.

No it's not ex-demo, I'm going to request full replacement.

Jase2985

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#2154595 4-Jan-2019 21:17

its not cause its sitting over the speaker? maybe move that then do a plug out reboot of it

BigMal

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#2154597 4-Jan-2019 21:21

There's no speaker, that's PS4.

BigMal

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#2154641 4-Jan-2019 22:08

So I did a panel refresh (takes about an hour) and the black marks have gone. Not sure what to do now.

Jase2985

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#2154645 4-Jan-2019 22:17

wait and see i guess

scuwp

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#2154649 4-Jan-2019 22:45

I suggest letting NL know (in writing) what you have found, if for no other reason so there is a record if it happens again down the track. They may offer a new set anyway.

Lazy is such an ugly word, I prefer to call it selective participation

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Smpl Mnmlst
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#2154663 5-Jan-2019 06:03

scuwp:
I suggest letting NL know (in writing) what you have found, if for no other reason so there is a record if it happens again down the track. They may offer a new set anyway.

NL? Yeah right.

Sometimes I just sit and think. Other times I just sit.

Batman

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#2154705 5-Jan-2019 10:19

why is it not happening more often than only certain times? very strange.

Rickles

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#2154741 5-Jan-2019 11:08

Did TV come with ferrite-core clips?

Maybe the 'panel refresh' is a form of degaussing?

BigMal

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#2154884 5-Jan-2019 13:36

scuwp:

I suggest letting NL know (in writing) what you have found, if for no other reason so there is a record if it happens again down the track. They may offer a new set anyway.

Great advice. I emailed NL. They were a bit useless but as you say I now have it on record that I raised it with them. TV seems fine now, long may it continue.

ryrynz

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#2154934 5-Jan-2019 16:09

Batman:
why is it not happening more often than only certain times? very strange.

Any retailer "yeah right". Especially as it's NOT from all provided information an actual fault.