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drspangle

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#26534 25-Sep-2008 12:30
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Hi all, hopefully someone has a clue about what could be causing this issue for me

Normally when you change inputs on the Bravia it shows the input name, resolution, audio system and the wide format for a few seconds, and then it all dissapears (unless there is no source attached, then the input name overlay stays)

About a week ago my Bravia started not hiding the info overlay when using HDMI connected to my PC via a DVi-HDMI adapter (as if there was no connection, but the picture was on the screen). It had not done this in the previous month of ownership After fiddling with the TV, my pc, and trying various different HDMI ports I eventually factory reset the TV and this seemed to fix the problem, until the next time I connected my PC, when it did it again. (The PC is only sporadically attached to the tv)

No TV setting seems to get rid of the bar, with the exception of factory reset which is still not 100% guaranteed to work.

After trying various combinations of the the nvidia drivers, os reinstalls (XP and Vista), with no change, I decided to try the DVD player through S-Video and my laptop via the PC input (15 pin dsub) both with the same issue. About 10 minutes after plugging in the laptop on dsub the bar went away and stayed away on all inputs, but it was back after a tv/pc reboot cycle.

The only that ever seems to resolve it is either factory reset or by changing inputs, the latter working very occasionally (Once, to be precise).

Has anyone else experienced this or can think of possible solutions/tests to run? It's ****ing annoying trying to watch anything with that bar taking up a fifth of the screen.

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sbiddle
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  #167026 25-Sep-2008 12:37
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As a first point of call have you tried contacting Sony's tech support?




drspangle

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  #167031 25-Sep-2008 12:48
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Haha, no. Seemed a bit complicated to explain over the phone. Was just hoping to see if any other owners had experienced this issue.

MattD
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  #167038 25-Sep-2008 13:09
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Just press the top leftmost button on the remote.  Will toggle between input, clock and blank.I am assuming that it is the same remote as the KDL-40W4000
edit: is it the same remote as this http://sp.sony-europe.com/media/56/27628  RM-ED011/RM-GD006?



drspangle

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  #167055 25-Sep-2008 14:17
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MattD: Just press the top leftmost button on the remote.  Will toggle between input, clock and blank.I am assuming that it is the same remote as the KDL-40W4000
edit: is it the same remote as this http://sp.sony-europe.com/media/56/27628  RM-ED011?


Yeah that works... for about 5 seconds, then it pops up again :(

MattD
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  #167059 25-Sep-2008 14:26
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Is the connection firm.  Could be be resetting the connection?When it displays the top bar, is it there constantly or does it now disappear and reappear?

drspangle

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  #167073 25-Sep-2008 15:13
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There constantly.

Like I said though, same issue for all HDMI ports, the SVideo input and the PC input, so it's pretty unlikely that they were all plugged in badly :/

MattD
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  #167120 25-Sep-2008 17:39
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Sorry was not reading properly..
Sounds more to be an issue with your PC and output signal.Is it possible that it does not recognise a constant signal or keeps updating itself and refreshig what is displayed.
We have used a Macbook and Macbook Pro to connect to HDMI 2 via DVI and have never had an issue.  Also have MySky HDi and AppleTV on other HDMI ports (1,3) and a Canon HD Cam also adhoc connect to the HDMI 2.  This issue does not occur.

http://pdf.crse.com/manuals/3298243121.pdf
Could any of the following settings have an impact (Device List Update)
HDMI Set-up 
This is used to set the “Control for HDMI”  compatible equipment connected to the HDMI sockets. Note that the interlock setting must also be made on the connected “Control for HDMI” compatible equipment side. 
“Control for HDMI”: This sets whether to interlock the “Control for HDMI”  compatible equipment and the TV. When set to “On”, the following menu items can be performed. 
“Auto Devices Off”: When this is set to “On”, the “Control for HDMI” compatible equipment turn on and off interlocked with the TV. 
“Auto TV On”: When this is set to “On” and if the connected HDMI, control compatible equipment is turned on, the TV automatically turns on, and the displays the HDMI input from the connected equipment. 
“Device List Update”: Creates or updates the “HDMI Device List”. Up to 14 “Control for HDMI” compatible equipment can be connected, and up to 4 equipment can be connected to a single socket. Be sure to update the “HDMI Device List” when you change the “Control for HDMI” compatible equipment connections or settings. Select them manually one by one until getting a correct picture for several seconds. 
“HDMI Device List”: Displays the connected “Control for HDMI” compatible equipments. 



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