Sony WH-1000XM3 - Conference call quality? Bose NC 700 Winner

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mentalinc

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#268523 23-Mar-2020 21:55

Hey Just wondering if anyone has been using a pair of the Sony WH-1000XM3 over the last few days for Teams calls? How has the quality been for those on the other end? Seems most of the concerns around the mic quality was from when they first come out are the calls ok for at home/office environment? Seems were all going to be spending the day on Skype/Teams calls so wanting to get a more comfortable set than the standard Samsung phone headphones. thanks

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#2445002 23-Mar-2020 22:21

The XM3's have a weird microphone setup. The microphones seem to pick up lots of background noise and feed it back into the headphone.

They are usable but certainly not the best for Teams. However they are amazing for noise cancelling.

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Delphinus

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#2445053 23-Mar-2020 22:31

hairy1: The XM3's have a weird microphone setup. The microphones seem to pick up lots of background noise and feed it back into the headphone.

Same issue with the XM2's. People on the other end of the call hear background noise more than my voice.

Handle9

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#2445071 23-Mar-2020 23:15

Sony XM3 isn't great

I do a lot of conference calls from home. I'm yet to find anything better value than Logitech H390.

mentalinc

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#2445105 24-Mar-2020 06:12

Thanks, any other recommendations seems the Sony XM3 not going to work with family noise in the background :(

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michaelmurfy

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#2445107 24-Mar-2020 06:15

Even though they’re a tad more expensive what you really want for this is the Bose 700’s.

My pair has been really great in noisy environments. It blocks out background noise and callers often don’t know you’re in one. Voice is really clear and as headphones they’re rather good also.

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timmmay

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#2445108 24-Mar-2020 06:22

Logitech H800 wireless headset from PBTech has worked well for me for a couple of years. Bluetooth and USB via a dedicated USB dongle. They're robust, battery life is good - I charge them after a couple of hours active and don't keep them on standby so no idea how long they actually last. When I plug them in to charge it takes about a day to say fully charged, but they've always worked as long as I've needed. Cost from memory $120, and I'm fine using them a few hours a day. If I was using them 8 hours a day I might want something better.

boosacnoodle

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#2445154 24-Mar-2020 08:28

Absolutely fantastic at cancelling noise when listening - but I could not recommend it for conference calling due to the noise concerns listed above.

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mentalinc

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#2445773 24-Mar-2020 20:30

Thanks all, splashed the boat out and went with the Bose NC 700.

Figured if we're going to be home for the foreseeable future might as well get quality, I would have preferred the Sony, but if they don't work for phone calls little point in grabbing them given that's the primary purpose with no flights planned in the future.

so thanks

Matt

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sbiddle

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#2445801 24-Mar-2020 20:56

IMHO the Sony's are pointless for phone calling or video conferencing - the lack of sidetone makes them totally unusable.

Others may not care about a sidetone, but I consider it a pretty fundamental flaw of the product (and the XM2 which I have).

mentalinc

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#2445830 24-Mar-2020 21:37

Can confirm the NC700 have sidetone, was weird hearing the first time for sure.

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mentalinc

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#2446022 25-Mar-2020 08:37

@michaelmurfy, They don't appear to come with airline adapter!

How can $700 RRP headphones not include an airline adapter? Only a charging cable and 2.5mm to 3.5mm to hard wire them (the cable isn't even a microphone cable)?

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sbiddle

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#2446034 25-Mar-2020 09:21

mentalinc:

@michaelmurfy, They don't appear to come with airline adapter!

How can $700 RRP headphones not include an airline adapter? Only a charging cable and 2.5mm to 3.5mm to hard wire them (the cable isn't even a microphone cable)?

Umm.. Because lots of people don't use airline adapters these days. Bluetooth adapters are pretty common place these days on planes and so cheap they literally aren't much more than buying an airline adapter!

Zero point using a cabled connection on a plane if you don't need to.

hairy1

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#2446038 25-Mar-2020 09:27

sbiddle:

mentalinc:

@michaelmurfy, They don't appear to come with airline adapter!

How can $700 RRP headphones not include an airline adapter? Only a charging cable and 2.5mm to 3.5mm to hard wire them (the cable isn't even a microphone cable)?

Umm.. Because lots of people don't use airline adapters these days. Bluetooth adapters are pretty common place these days on planes and so cheap they literally aren't much more than buying an airline adapter!

Zero point using a cabled connection on a plane if you don't need to.

Zero point on going on an aeroplane.... 😥

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mentalinc

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#2446067 25-Mar-2020 10:22

Ahh, makes sense, will have a look for one of those then, any recommendations?

Not that will be needing one any time soon.

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ZombieJohn

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#2446113 25-Mar-2020 11:36

To be honest, I am just holding out for the next iteration.

I am desperately hoping that they will put extra focus on resolving this for the next model considering how lack luster this model's call capability was.

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