Veon TV stuck in Store mode

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iain79

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#273275 14-Aug-2020 01:13

I was recently gifted a Veon 50" LED TV Model SRO9110-B.

Being the clever human being i am i decided to do a factory reset.

There now seems to be what i can only assume is a Demo bar, or some kind of Store mode running along the bottom of my screen.

If anyone know's how to turn this off it'd be appreciated.

robjg63

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#2540683 14-Aug-2020 08:55

Fair enough you did a factory reset, but it's not much of a demo mode is it?
It looks like a display fault.
Does it display anything else that makes you think it's a demo mode?

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

tchart

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#2540684 14-Aug-2020 08:57

robjg63: Fair enough you did a factory reset, but it's not much of a demo mode is it?
It looks like a display fault.
Does it display anything else that makes you think it's a demo mode?

Yep, this ^

We have several Veons in our house. Never seen a store mode option on any of them. That looks like screen damage to me...

robjg63

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#2540717 14-Aug-2020 09:29

If you put "horizontal band tv" into a youtube search you will probably see something pretty similar to your display.
There are a few suggestions at possible attempts to fix it - but obviously there is electrical danger.

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

bfginger

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#2551024 27-Aug-2020 23:32

Factory resets in some TVs resets to unworkable settings. Older Sonys were effectively bricked by a factory reset.

sampler

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#2551060 28-Aug-2020 07:22

Can you get back into the service menu (or anything else)?

Maybe try using a different input (vga) at start up with nothing else connected?