Hi there,
I am an existing Sky Digital subscriber and finally upgraded to MyskyHDI.
We previously had Sky Digital decoder in the lounge and with that install had downstairs wired, so we could watch sky in the bedroom.
Knowing that Mysky HDI does not do RF feeds to get the myskyhdi feed in the bedroom, we then decided to move our sky digital STB to our room and get multiroom.
Now moving this was free. As it was already wired. I thought it was going to be $49 like it said on the website, but that was only if they were going to have to wire it all up. So we decided we wanted our daughters bedroom to get the sky feed too.
Shock horror, to get my bedroom where the stb is, wired to her bedroom, costs $160 for a 4 metre cable. I thought it would be 49$ like is says for an additional outlet to be wired.
No where on sky's website could I find $160. Thinking back, I should have just bought the wire my self and do a DYI job.
The tech guy said, the 49$ is their old install price and it is now back up to $160. But the website does not stipulate this astronomical jump in price.
So, I have paid $49 for Mysky HDI, and was prepared to only pay $49 to wire up my bedroom to my daughters bedroom. But instead have had to pay a further $111 dollars for a less than 5 metre wire.
Shock horror.
Has anyone else been caught out like this?