MySKY HDI..newbie Questions..

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kiwipearls

431 posts

Ultimate Geek
+1 received by user: 7

#27544 30-Oct-2008 08:38

Have had MyskyHDI for 24hours now and sooo far am loving it.

No more burnt dinners from me watching Wheel of Fortune...I can pause it...woot...

But I just have a few newbie questions..

1/ If at the end of the night, and I want to go to bed, but the device is still recording, or set up to record a programme, can I put it into Standby mode and it still does evertyhing it has been told to do?

2/ Similar question to 1, if I set it up to record programmes and have series link and all that set up, would putting it in standby make it not record these things, or will it turn it's self on and off when it needs to. Just like with my panasaonic dvd recorder, when I programme it to record and I am not using it, I turn it off. And when it is time to record, it turns it's self on.

3/The reminder system does not work like the normal stb, where you book a programme and it changes to that channel when it is on. I noticed the Mysky reminder system, lets you know it is starting, but won't switch to that channel unless you press select. Is there a way for it to change channels for me? I liked that about sky digital, as I didn't have to worry about changing the channel if I was busy. Is there a setting for this or something?

4/I also noticed when I was recording 2 channels last night and a thrid programme started recording before they had finsihed (because of the buffer) I noticed I was still able to change channels to what I wantesd to watch -so I am assuming it was using the live pause cache tuner or whatever - and if I had chosen to pause, it would have said it's in use or something? Or is this where the 4th tuner comes into play. (I've not acutally checked my recordings to see if they recorded properly yet)

I think that is it for now. I am really enjoying it so far though.

"In the real world as in dreams, nothing is quite what it seems" - The Book of Counted Sorrows

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manaia

272 posts

Ultimate Geek
+1 received by user: 11

#174575 30-Oct-2008 10:00

1/ If at the end of the night, and I want to go to bed, but the device is still recording, or set up to record a programme, can I put it into Standby mode and it still does evertyhing it has been told to do?

Putting the MySKY into standby won't stop it from recording.

2/ Similar question to 1, if I set it up to record programmes and have series link and all that set up, would putting it in standby make it not record these things, or will it turn it's self on and off when it needs to. Just like with my panasaonic dvd recorder, when I programme it to record and I am not using it, I turn it off. And when it is time to record, it turns it's self on.

As above, the box will still do its stuff from standby. (In fact, standby mode just switches off the video and audio outputs. Everything else keeps on working as before).

3/The reminder system does not work like the normal stb, where you book a programme and it changes to that channel when it is on. I noticed the Mysky reminder system, lets you know it is starting, but won't switch to that channel unless you press select. Is there a way for it to change channels for me? I liked that about sky digital, as I didn't have to worry about changing the channel if I was busy. Is there a setting for this or something?

Sorry, no. I think the rationale is that the non-PVR decoders would switch so you could record externally, but the MySKY has a built-in record.

4/I also noticed when I was recording 2 channels last night and a thrid programme started recording before they had finsihed (because of the buffer) I noticed I was still able to change channels to what I wantesd to watch -so I am assuming it was using the live pause cache tuner or whatever - and if I had chosen to pause, it would have said it's in use or something? Or is this where the 4th tuner comes into play. (I've not acutally checked my recordings to see if they recorded properly yet)

Even the engineers at SKY have trouble explaining exactly what the box is doing when it is loaded up like this, because the functionality is hidden within XTV. My guess is that you would have been able to live pause, but not to record. This can be confusing to the user, but probably less confusing than trying to explain it on screen.

kiwipearls

431 posts

Ultimate Geek
+1 received by user: 7

#175628 4-Nov-2008 08:11

Thank you for your reply.

My Mysky s hooked up to the TV via Mysky TVSCARTto Av1(yellow, white and red), then

Mysky VCR Scart to AV1 Scart on my Panasonic DVD Recorder, watched on the TV on Av2

The Panasonic DVD recorder is hooked up to my Toshiba Home Theatre via Optical cable so we can watch DVD, PC and now MySky with surrond sound.

The other option via AV1 on the TV, is so that my kids can watch Sky without having to turn all the other devices on.

But what I find, is if I put Mysky into standby, the next morning, I do not get picture via Scart to SCart(AV2) and I have to change to AV1 go into mysky setup and resave the Video output settings. Which is Option 3. then I get my picture back on the tv on AV2.

So I don't have any idea what this means.

Also we had our first freeze. I was watching the news that I had used live pause on while cooking dinner (nothing was recording on the other tuners). I got to the point of the news that I didnt want to watch, so wanted to catch up to live tv, and pressed the Sky button. But the screen locked up and looked like it was paused. Pressing all the buttons on remote resulted in nothing. Pressing buttons on front of the device resulted in nothing. Reading the troubleshooting guide, resulted in nothing. Phoned sky and was told to open the front panel and press the red reset button...device, went red, blue, purple, then blue, or was it red again, before blue....and yey finally the picture is back again. Was told these instructions were in the book, but I have still not found what page they are on. Only a diagram on page 66 with a picture of a the pull down door.

Later that evening at 9:30, was recording the movie on tv3 and the Private practice, then Ghost Whisperer on TV. Put MySky on standby and it had a little spazz and turned completely off, with the standby light going purple, then turned it's self on again. Private Practice and the First hour of the movie failed to record. :-( Now have to download Private Practice, not too worried about the movie.

Do I have a faulty box? Is this normal?

Look forward to your replies.

"In the real world as in dreams, nothing is quite what it seems" - The Book of Counted Sorrows

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kiwipearls

431 posts

Ultimate Geek
+1 received by user: 7

#175719 4-Nov-2008 14:26

Well after I made that post, I went into my planner to add House tonight to my recording schedule at 8:30pm on TV3. Who wants to be a millionaire was already in my planner set to record on tv1 at 8:30pm.

I got a recording clash. How?

I rang Sky Technical help and he said that this is bizzare and he'd send a guy out.

The guy can't find anything wrong with my box and says that if I was recording at the time of setting up the programs in my planner, it might give me the recording clash. But I said, that is odd, because these are for programmes I want to be recorded tonight and I was not recording anything this morning at the time of going into my planner to plan all my programmes I wanted to be recorded. And the box is capable of recording two programs at once.

I showed him the recording clash and he still found it bizzzare and says that I am giving the box too much information.

How? The box should be able to take this information as it says it can record two shows at once.

Then he even said, they still don't really know how these boxes work.

Grrr...surely they should research their products first.

So, he suggest it could be a software issue and to reset the software I lose my recordings. So he is coming back, once we have watched everything on Friday to do this. He does not think the box is faulty.

He is still at a loss as to why when putting mysky into standby, my system rebooted and I got a code 6 error on two of my recordings.

I am really hoping you experienced Mysky users can answer my questions a little bit better than he could.

Look forward to your replies.

"In the real world as in dreams, nothing is quite what it seems" - The Book of Counted Sorrows

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AncestralGeek

91 posts

Master Geek

Lifetime subscriber

#175923 4-Nov-2008 22:42

Hi Kiwipearls
Some of your problems are similar to one of our MySky HD units which is more prone to freezeing than the other unit. The main difference between them is the amount of ventilation ie the problem unit is in an enclosed cabinet with other equipment (new cabinet being constructed) while the other is in open shelving some distance away from the TV and a mini system.
Do not know if this applies to your situation but see if repositioning helps.

So much to learn, so little time.

kiwipearls

431 posts

Ultimate Geek
+1 received by user: 7

#175996 5-Nov-2008 08:29

I really don't have anywhere else to re-position my unit.

But it is in the bottom of a big 29 inch tv cabinent sitting atop the DVD recorder with two pieces of wood under each of the legs to allow flow of ventilation through them.

Plus I now the Mysky is cooling it's self as I can feel the cool air coming out of it.

So either side of both of these it has air and my really really hot toshiba sits on the top shelf away from them. But only have that on when wanting the good sound (sound from tv speakers is crap).

I keep getting the freezes each time I want to catch up to live tv.

Both sky men said nothing about the placement and heating been a problem. I am thinking of adding two more pieces of wood to allow for more ventilation between the dvd and mysky.

Next thing is to buy a bigger cabinant - which we want to do as the xbox sits beside the tv on the floor gathering dust. Might as well get a LCD long cabinant now to fit eveyrthing in. Gah...lol..

"In the real world as in dreams, nothing is quite what it seems" - The Book of Counted Sorrows

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