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Forums › Home Theatre (including HTPC and EPG Collector) › Repairing a BOSE QC35II 2.5mm headphone socket?
openmedia

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#288676 16-Jul-2021 13:58
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Any chance someone here has attempted this? I can't get this as a warranty repair as they were an off-shore purchase and are over 2 years old.

 

Appears this is a reasonably common issue where pressure on the jack causes connection issues, so unless I mess with the socket I only get audio in one ear. BOSE also doesn't provide parts to 3rd parties which is very frustrating.

 

 

 

[NOTE] updated to change jack to socket to avoid confusion




Generally known online as OpenMedia, now working for Red Hat APAC as a Technology Evangelist and Portfolio Architect. Still playing with MythTV and digital media on the side.

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Stu

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  #2745186 16-Jul-2021 14:18
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Bose has/had a service agent in Auckland (Newmarket). Possibly other locations. Might be worthwhile giving them a call to find out what they'd charge.




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jarledb
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  #2745200 16-Jul-2021 14:35
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I am guessing this is what you are looking for.

 

Don't expect to be able to repair the jack in a way that will make it last, and it might not be easy to get a 2.5mm jack in any case, it is not a standard audio jack.




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turtleattacks
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  #2745208 16-Jul-2021 14:59
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I wouldn't bother trying Bose's service centre in Newmarket. They are literally months behind and you are better off getting your headphone repaired via CGA. 




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openmedia

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  #2745505 17-Jul-2021 08:30
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jarledb:

 

I am guessing this is what you are looking for.

 

Don't expect to be able to repair the jack in a way that will make it last, and it might not be easy to get a 2.5mm jack in any case, it is not a standard audio jack.

 

 

Actually the is the socket on the headphones themselves. I've tried multiple cables and had no luck.

 

CGA doesn't apply as these were bought outside of NZ and  as they were a gift I don't have the original receipt anyway.




Generally known online as OpenMedia, now working for Red Hat APAC as a Technology Evangelist and Portfolio Architect. Still playing with MythTV and digital media on the side.

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