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Gambit

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#294132 7-Mar-2022 15:42
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Hi

I have a VSX 832 and noticed yesterday that using Spotify on my phone I can't use Spotify Connect anymore as it doesn't show up,Only the Chromecast built in does.
I've reinstalled the app on my phone and restarted my phone but still no change.
Has Spotify Connect been taken off the VSX 832?
I emailed Pioneer around a week ago but haven't heard anything

Thanks

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Dunnersfella
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  #2880600 7-Mar-2022 18:51
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The NZ distributor is Monaco Corp, look them up and fire them some questions as they should be able to help.




Stu

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  #2880723 7-Mar-2022 19:55
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Pretty sure I recall a few years back that Pioneer was one of the companies mentioned where Spotify Connect support was going to be removed from a number of receivers, speakers, etc. I don't know how old your unit is or if it's included in this.

Worth trying in case the feature hasn't actually been removed: You haven't mentioned it, but have you tried removing power from the receiver? Unplug it from the mains. Leave it unplugged for a while to make sure there's no residual charge keeping any memory alive, then plug it back in and see how it goes. It's worked before on Spotify Connect devices that have done the same thing (where Spotify Connect wasn't removed).




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networkn
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  #2880740 7-Mar-2022 20:57
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Stu: Pretty sure I recall a few years back that Pioneer was one of the companies mentioned where Spotify Connect support was going to be removed from a number of receivers, speakers, etc. I don't know how old your unit is or if it's included in this.

Worth trying in case the feature hasn't actually been removed: You haven't mentioned it, but have you tried removing power from the receiver? Unplug it from the mains. Leave it unplugged for a while to make sure there's no residual charge keeping any memory alive, then plug it back in and see how it goes. It's worked before on Spotify Connect devices that have done the same thing (where Spotify Connect wasn't removed).

 

 

 

Also try from another device? 

 

We recently saw casting disappear to a Sony TV at our FIL, turned out they installed new wireless where wireless clients were on a different IP range and they couldn't 'see' each other any more. Spent quite a while looking for an issue with the Sony TV, but it was a infrastructure issue. 

 

Unless your Pioneer device got an update, I don't believe the functionality could have been removed. I'd be looking for other causes first.

 

 

 

 




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  #2880762 7-Mar-2022 22:44
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I remember that on my reciever it updated once and spotify changed from having its own UI on it to only having spotify connect, so yeah they do change things on recievers with software updates and I believe that a lot of it is like casting where its a black box for the audio equipment manufacturers that they do not have any say in how it works, they just include the software.

 

I dont have spotify at the moment so cant see if anythings changed on my recievers etc.





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  #2881323 8-Mar-2022 18:00
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Spotify disappeared too from my demon amp leaving me with connect only.

Reinforced never to rely on software features on hardware as time goes they will all disappear. But the amp for hardwired sound not because it do has Spotify because several yrs down track they will dissappear.

By? 3 heard old Sony old A1 interface is slowing but picture is perfect so once I upgrade amp to 4k I might get applet 4k and stop using the in build Netflix YouTube etc

Gambit

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  #2885070 11-Mar-2022 15:43
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Thanks for all your replies.
Funnily enough I've just got home from work and Spotify Connect has reappeared!!!
Thanks for the help everyone.

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