Seeking firmware update of Benq projector - Any contact details for Benq NZ?

Forums › Home Theatre (including HTPC and EPG Collector) › Seeking firmware update of Benq projector - Any contact details for Benq NZ?

Hatch

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#303500 14-Feb-2023 18:20

Trying to arrange firmware update of my BenQ TK700STi projector.

This needs to be done through a repair/service centre but all I can see is the repair centres in Australia.

Has anyone in New Zealand gone through this process?

This was bought used so I don't have purchase receipt from the original purchase.

freitasm

BDFL - Memuneh
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#3036688 14-Feb-2023 20:47

Where are you located?

There's Service Plus in Wellington and Auckland.

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Inphinity

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#3036735 15-Feb-2023 08:55

From https://www.benq.com/en-au/support/repair-service/repair-center.html

Service Plus
Products : Monitors / Projectors
Address : Ground Floor, 15 Jarden Mile Wellington 6035
Phone number : 0800 00 77 22
Office Hour : Monday - Friday 9.00am-5.00pm (excluding pubic holidays)
Note :
Email: service@serviceplus.co.nz
Fax: 09-579 4711

Service Plus
Products : Monitors / Projectors
Address : 6 Washington Way Christchurch
Phone number : 0800 00 77 22
Office Hour : Monday - Friday 9.00am-5.00pm (excluding pubic holidays)
Note :
Email: service@serviceplus.co.nz
Fax: 09-579 4711

Service Plus
Products : Monitors / Projectors
Address : 692 Great South Road Penrose Auckland 1061
Phone number : 0800 00 77 22
Office Hour : Monday - Friday 9.00am-5.00pm (excluding pubic holidays)
Note :
Email: service@serviceplus.co.nz
Fax: 09-579 4711

freitasm

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#3036751 15-Feb-2023 09:28

I had a 35" curved BenQ monitor - basically two panels with two controllers but seem as one. One controller developed a fault and I was advised to take to Service Plus for service.

As they didn't have the part I was refunded the full price paid.

In your case you might have to pay for repairs/updates if you don't have a receipt.

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Hatch

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Ultimate Geek
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#3037003 15-Feb-2023 12:55

Thanks, Auckland based. I’ll give SP a call.