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Topic # 32523 19-Apr-2009 08:23
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I just installed PowerDVD to play Blu-ray and made all the firmware updates and everything and I'm getting an error code of 80004003 that says invalid pointer..I have uninstalled and reinstalled 3 times but still getting this error..I have played Blu-ray on this computer before with this same software so I know it meets all the system requirements ( HDCP Ready using HDMI )...

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mjb

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  Reply # 207909 19-Apr-2009 12:12
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That's a software error.

A pointer is a variable that contains an address of another variable in memory (it 'points' to the real location of the data you want). An invalid pointer typically means that some part of the program is trying to use that 'pointer', but it's pointing to memory that the program doesn't have access to.




contentsofsignaturemaysettleduringshipping




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  Reply # 207953 19-Apr-2009 16:45
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mjb: That's a software error.



A pointer is a variable that contains an address of another variable in memory (it 'points' to the real location of the data you want). An invalid pointer typically means that some part of the program is trying to use that 'pointer', but it's pointing to memory that the program doesn't have access to.


Right...I appreciate that reply...I got it straight but lets see if this had anything to do with it;I was using this computer to watch Blu-Ray on but I changed computers and installed the same bundeled PowerDVD software that came with the Blu-ray drive ( and the drive ) into another computer and used it..But you know how it is with us geeks that always have to be doing something so I decided to change it back today but never uninstalled the program from the other computer ( and it was on-line ) and it never worked right till I figured it out and uninstalled it from the other computer..Does that make sence???

 
 
 
 


mjb

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  Reply # 207979 19-Apr-2009 18:55
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It came right after you uninstalled the software from a completely separate PC? If the software has a license key, then it's entirely possible if it's looking on the network for other installations... The error though is more likely relating to bad coding, or a memory fault.




contentsofsignaturemaysettleduringshipping




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  Reply # 208052 20-Apr-2009 02:18
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mjb:  If the software has a license key, then it's entirely possible if it's looking on the network for other installations...


I think this is what happened...It was only after I uninstalled the software from the other computer  that it finally worked right....

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