XFX 9300 mother board not HDCP compliant

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blkbx

12 posts

Geek

# 38633 2-Aug-2009 22:21

I recently put togather a htpc using the xfx 9300 motherboard. I'd read some good things about it and also that it was HDCP ready mean't I could hold off getting a dedicated bluray player until the price and choice got a little more reasonable.

Well I still haven't been able to watch a bluray movie via the hdmi interface. Cyberlink bluray adviser, see below

CPU : Intel Pentium III Xeon processor Yes
__dwItemID=1001__ : szLibCPUName = Intel(R) Core(TM)2 Duo CPU E8400 @
__dwItemID=1002__ : dwLibClockRate = 3008
__dwItemID=1003__ : dwLibFamily = 6, dwLibModel=23, dwLibStepping=6
__dwItemID=1004__ : dwLibNumPhysicalProc = 2, dwLibNumCorePerPackage=2, dwLibNumLogicalPerCore=0
__dwItemID=1005__ : dwLibCorePerPackage = 2, dwLibTotalLogicals=2
__dwItemID=1006__ : szWMIName=Intel Pentium III Xeon processor
__dwItemID=1007__ : szWMIManufacturer=GenuineIntel
__dwItemID=1008__ : dwWMIMaxClockSpeed=2999
__dwItemID=1009__ : bBatteryExist=0
__dwItemID=1010__ : szGuess=
CPU (Hardware acceleration) : NVIDIA GeForce 9300 / nForce 730i
System Memory : 2048 MB
Operating System : Windows XP Service Pack 2
Graphics Card : NVIDIA GeForce 9300 / nForce 730i
__dwItemID=1301__ : Adapter Compatibility: NVIDIA
__dwItemID=1302__ : VideoProcessor: GeForce 9300 / nForce 730i
Graphics card video memory : 512 MB
Graphics Card Driver : 6.14.11.7615
__dwItemID=1501__ : 2D Driver=6.14.11.7615
__dwItemID=1502__ : COPP=Yes
__dwItemID=1503__ : RGBOverlay=Yes
__dwItemID=1504__ : DEVICE=N/A
__dwItemID=1601__ : Driver 0:
__dwItemID=1602__ : [E:] HL-DT-ST BD-RE GGW-H20L
__dwItemID=1603__ : eHCMDrvType=0x01ac6fc7
__dwItemID=1604__ : CDRom=1 DVDRom=1 BDRom=1 HDDVDRom=1
Blu-ray Disc Drive : [E:] HL-DT-ST BD-RE GGW-H20L
Software Player : PowerDVD 9 9.0.1530.0
Video Connection Type : Digital (without HDCP)
Program version : 2.0.1001.0
System language : 0409 ENU English English
Time : Tue Jul 28 21:45:59 2009
Computer : Desktop
System Name : MEDIA-PC

Any ideas or is it a faulty board. I'd be best to find out as soon as possible so that the retailer has no wiggle room to get out of replacing the board. This has happened to me before and I'd rather not be stung twice.

Thanks.

Nety

2584 posts

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# 241664 3-Aug-2009 06:27

What have you got it connected to? From above it looks like the problem is what you have it connected to not the card itself.

Media centre PC - Case Silverstone LC16M with 2 X 80mm AcoustiFan DustPROOF, MOBO Gigabyte MA785GT-UD3H, CPU AMD X2 240 under volted, RAM 4 Gig DDR3 1033, HDD 120Gig System/512Gig data, Tuners 2 X Hauppauge HVR-3000, 1 X HVR-2200, Video Palit GT 220, Sound Realtek 886A HD (onboard), Optical LiteOn DH-401S Blue-ray using TotalMedia Theatre Power Corsair VX Series, 450W ATX PSU OS Windows 7 x64

browned

635 posts

Ultimate Geek

# 241788 3-Aug-2009 13:37

Isn't there an update for PowverDVD. You have "Software Player : PowerDVD 9 9.0.1530.0" Isn't the latest verio 9.0.17xx.x"

Perhaps try that as a start.

We can assume you are using the DVI or HDMI video output to an HDCP certed monitor/TV. But on looking at the info provided "Video Connection Type : Digital (without HDCP) No" I know I am confused.
Is that

No it is not digital.
No it is digital but not HDCP compliant.
No it is ot digital or hdcp complient.

How is your monitor/TV connected?

Other option would be to download Anydvd HD trial and see if that helps.

cheers
db

Home Server: AMD Threadripper 1950X, 64GB, 56TB HDD, Define R6 Case, 10GbE, ESXi 6.7, UNRAID, NextPVR, Emby Server, Plex Server.
Lounge Media Center: NVIDIA Shield TV 16GB: Kodi18 with Titan MOD, Emby.
Kids Media Center: NVIDIA Shield TV 16GB: Kodi18 with Titan MOD, Emby.
Main PC: Ryzen 7 2700, 16GB RAM, RX 570, 2 x 24"

blkbx

12 posts

Geek

# 241957 3-Aug-2009 19:21

the board is connected via hdmi to sony bravia hdmi.
I don't get the error

"No it is not digital.
No it is digital but not HDCP compliant.
No it is ot digital or hdcp complient."

as everything is connected as it should be. Wait sorry I am running the audio via the audio out to my amp.
But the error is video.
Also I ran the nvidia test for bluray compat and everything passed.

Nety

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# 242154 4-Aug-2009 08:45

If you go into the Nvidia driver pannel it shows the HDCP state of the connection. If that says that all is well then it looks like it might be a issue with Cyberlink. Have you checked on their forums for people having similar issues?

blkbx

12 posts

Geek

# 242806 5-Aug-2009 07:45

Hi Brown, sorry that I didn't reply to your message correctly.
The error is
video signal is digital hdmi but not hdcp compliant.

Nety The Nvidia ontrol panel says that I'm hdcp ready but I also tried
arcsoft bluray advisor and it cam =e back with the original error.
That the signal is digital but not hdcp compliant. Could the cable be letting me down
it's the only thing left that I can think of but I figure it's just carrying the signal and as
I can use it ie turn on the pc and see the desktop then it works. right

Nety

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# 242896 5-Aug-2009 10:58

Think the setting you want to check is under the TV options. I can't confirm at the moment because I am at work but it should show you a graphical picture of the video card and TV with a cable in between. It the shows a symbol to show if hdcp is active.

It is beginning to sound like there is a issue with the mobo or cable though. Is there a different cable you can try to confirm it is not that? I guess it could also be a issue with the TV.

Where do you live? Maybe someone that lives in the same area could let you plug your PC into their TV/Cable and confirm.

blkbx

12 posts

Geek

# 244713 10-Aug-2009 14:10

Ok, I got a reply from xfx the makers of the board.
"i, thanks for your message,to me,it`s software issue which can`t collect hardware info about onboard vga. Have you tried to update display driver,here is latest 190.38 for your try, http://www.nvidia.com/object/winxp_190.38_whql.html Regards Lucky"
Now the Nvidia HDCP check informs me that the graphic card is the problem.
"your graphic card does not provide fully functional HDCP support"
I have tried different cables. A guy at Dick Smiths helped me out with that one. So that kinda just leave the board.
Now I'm wondering if the HDCP compatibility thing got changed after the board got put out. I'm reaching I know.

blkbx

12 posts

Geek

# 254126 8-Sep-2009 18:37

Just to finish this thread. I sent the board back to playtech and am now looking for another one.
One that works out of the box and does what it says it does.

smac

267 posts

Ultimate Geek

# 254353 9-Sep-2009 14:39

I just wrote a big blurb on the P5N7A-VM but the system ate my post.....let me know if you want any info on that one.

blkbx

12 posts

Geek

# 254919 11-Sep-2009 00:06

I think I read it and posted my complaints about the xfx on it