In the weekend newspaper, NL had a great big full page ad, with the captions "we will match any competitor price plus we will gives you flybuy".
Off I went to JB Hi Fi and got a written quotation on a stereo set, walk next door to NL, and I explain I wanted to buy the same item for the same price, and get the flybuy point. The salesperson looked at the quotation and type something into the computer and said all the floor stock are gone, and no they can't do it. OK. I thought I was on my way to another shopping center to buy something else anyway, so I got to the second NL store, and I said the same thing to the salesperson there. He type something into the computer and said sorry all floor stock gone, and no they can't do it. I said fine, I am happy to pay upfront and they can order one in for me, but the salesperson turns to another salesperson (more senior salesperson - I think) and ask her for help. She said the price match only applys to floor stock only. When I said this particular term is NOT stated in the fine print in the ad. she said it is, and walk off. WTH !
Noel Leeming customer service is not very good. Beware.