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Topic # 55397 3-Jan-2010 00:22
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Hi my Samsung 50" plasma tv has this rather annoying high pitched whine sound even on standby. on soft tv volume this noise can still be heard. my warranty is about to expire so kinda need to know if it needs attention or just a 'normal' annoyance.

thanks!

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  Reply # 286606 3-Jan-2010 08:19
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Complain to the supplier about it anyway, they'll know if theyve had others with same issue and what happened to those.... else theyll tell you to take it in under the warranty anyway :)




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  Reply # 286687 3-Jan-2010 15:15
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Get it fixed - Its annoyed you enough to post here - so.....




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  Reply # 286696 3-Jan-2010 17:04
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hmm - so do you guys have a plasma tv? does it not make any noise (it's really really really high pitched even on standby - the only way to get rid of it is to unplug the mains)? hmm

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  Reply # 286715 3-Jan-2010 19:07
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Our Samsung LCD did this when on standby. It was under warranty and a repair person came out to the house diagnosed it, and returned within a week (if I recall correctly) to replace the powersupply in it. Problem solved.

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  Reply # 286718 3-Jan-2010 19:29
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I had a plasma (panasonic) that did this. I think it is a feature of plasmas maybe?

The sales guys don't mention this in the shop though.

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  Reply # 286757 3-Jan-2010 22:11
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I've got a G10 Panasonic plasma - There is a cooling fan in the back - You can only just hear it when you mute the TV - But I wouldnt say its anything like "a rather annoying high pitched whine". And the fan stops as soon as the TV is turned off - no noise at all when switched off - silent.

Apparently most plasmas do have a cooling fan somewhere - Someone told me there is one brand that doesnt - but cant recall what it was.

I have however noticed that my Freeview STB is making a high pitched noise when turned off - only does it sometimes - but it is in the bedroom - tend to just leave that turned on to keep it quiet




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  Reply # 286769 3-Jan-2010 23:03
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My previous TV was a Pioneer Plasma and my current one is a Samsung Plasma , neither have made a noise like this.
I have many friends and family with plasma TV and have not experienced similar when visiting any of them. I would suggest you have a problem with your unit.




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  Reply # 286773 3-Jan-2010 23:46
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Most plasmas should have some kind of cooling fan but most aren't a nuisance.
I visit AVS forums occasionally and there are several dedicated threads to this issue with quite a few samsung plasma owners having the same problem, go check that out if you want some more info. They're mainly from US owners but I think the models are the same.




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  Reply # 286779 4-Jan-2010 01:24
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Sounds like a faulty power supply to me. Just my $0.02.



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  Reply # 289327 12-Jan-2010 16:40
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grolschie: Our Samsung LCD did this when on standby. It was under warranty and a repair person came out to the house diagnosed it, and returned within a week (if I recall correctly) to replace the powersupply in it. Problem solved.


hi, did the tv make your ears ring? my ears are ringing and i'm not sure if it's the tv or not. also is repairman covered under warranty and should i expect to pay their fee to come out?

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  Reply # 289331 12-Jan-2010 16:50
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Hi joker97. The high pitched noise in ours was high enough frequency for some people not to hear it I am guessing. Not too unlike the sound of a camera flash charging, but quieter and without the ramping up of the frequency. I found that it really got into my head. Ours was covered by the warranty - no charge. But I guess it could be subjective since the TV is working.

Our TV was not that old when the problem occurred.



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  Reply # 289342 12-Jan-2010 17:12
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very similar! ok i'll get it fixed! cheers



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  Reply # 295849 3-Feb-2010 22:03
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HN advised to ring 0800 samsung - everything arranged over 5 min conversation - picked up tv, fixed, delivered today. bravo!

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  Reply # 295888 3-Feb-2010 23:31
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Awesome! That's really good news. Thanks for the update.



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  Reply # 296559 6-Feb-2010 05:30
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the peace and quiet lasted about 24-48 hours! the whine is back! i'm just going to guess that it's fairly normal for samsung panels to do that. (plus google to assist of course). :(

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