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2 posts

Wannabe Geek

Topic # 55599 6-Jan-2010 20:22
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Hi all,

I have a 37" VIVO LCD TV (Model # V5LH37E42) which I bought more than 6 months ago here in Australia.

A week or so ago the left hand side (as you're looking at it) turned yellow - but only the white parts.  Some of the colour is still fine (flesh colour especially) but everything else is yellow.  When it first happened, i could give it a "love tap" on top of the set and it was fine until next time i turned it on.  Now, though, I really need to hit it hard for it to disappear and even then it only stays normal for a few mins.

This happens on all inputs, and even on the blue-screen when switched to an input with no signal.

The fact that its ok when I hit it indicates to me that there's possibly a dry-joint, but where I wouldn't have a clue.

Has anyone come across this and know if its worth getting fixed or just buy a new one??

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Ultimate Geek
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  Reply # 288639 10-Jan-2010 11:48
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Isn't it still under warranty?

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Wannabe Geek

  Reply # 288688 10-Jan-2010 15:45
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In theory:  yes

In reality:  no

My beloved now-ex girlfriend didn't fill out and send in the warranty card within the 14 days of purchase as i gave her numerous friendly reminders to do so..... ANYWAY....  so i guess the answer is no, its not :(


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Uber Geek
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  Reply # 288698 10-Jan-2010 16:23
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I'm not sure what the warranty's are like in AU but all you should need to do is take it back to the retailer with receipt and get them to deal with it?

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  Reply # 288839 11-Jan-2010 06:14
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In NZ you do not have any obligation to fill in the warranty card for the warranty to be affective. I would expect it is the same in Aus. Get in contact with the shop you purchased it from to organise for it to be repaired/replaced.

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Ultimate Geek
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  Reply # 288847 11-Jan-2010 08:00
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This is from the ACCC website:

"The goods must be of merchantable quality. That is, they must meet a basic level of quality and performance, taking into account their price and description. They also should be free from defects that were not obvious to you at the time of purchase.
The goods must be fit for their purpose. That is, they should do what they are supposed to do and be suitable for any purpose that you might have made known to the supplier."

A TV that craps out after 6 months is not "fit for purpose" in my book.

There may be more on the site - I only had a quick look.

If you have the store receipt you should be okay.

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