Ah I didn't know where to post this so excuse me if it isn't the right place.
I use my PS3 as my main entertainment...ah box and to control my TV/amp/sky I used the Logitech Harmony remote.
Yet I can't use it to control my PS3 as it lacks a IR receiver, so when Logitech brought out the Logitech harmony adaptor for the PS3 I brought one.
That was sometime, mid last year and when Sony updated the firmware on the PS3 it effected the adaptor and caused connectivity problems with the consoles controllers. Looking at the Logitech forums I was able to find the following page which told me how to replace the adaptor. http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=13885
So In early December I did that, after calling them three times. Each call they had no idea from the previous call of who I was. Anyway I posted out my adapter and waited for a response.... Well the New Year went by and Logitech had 'dismiss' my incident because I hadn't contacted them within 120 hours. I e-mailed them back telling them that I send it weeks ago and then they told me I needed to send a receipt. I e-mailed them the link to that page, as I couldn't find the actual receipt and they said they'll e-mail me when they receive the adpator at their office. Hmmm
So instead of e-mailed them back and waiting another day for their generic responses I just decided to buy a new one. Only thing is that I couldn't. Everywhere I go these either 'don't exist' or have been on backorder since late November.
So is anyone else having difficulties with their adaptor, or with the Logitech costumer service for that matter? Or I'm I the only one who purchased one? Oh and sorry... I kinda went on a little too much there.