Help! Remote controls clashing between different Sony devices

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RebelCommando

23 posts

Geek

Topic # 60608 28-Apr-2010 21:12

Hi,

I just purchased a new Sony Bravia KDL46EX700 TV and am finding that the remote control clashes with the existing Sony DVD recorder remote PDR-HX680.

For Example: Pushing the 'home' button on the TV remote causes the setup screen to be switched on, on the DVR for instance and as a result it is making the system extremely difficult to use.

Does any one have any words of wisdom about how to fix this problem or can point me to a Sony support forum or support email address since I can't seem to find either.

Any help would be greatly appreciated,
Regards

timestyles

424 posts

Ultimate Geek
+1 received by user: 2

Reply # 324419 28-Apr-2010 21:51

I'm having a similar problem between the 40 inch EX500 and amazingly, my Panasonic hard drive video recorder. I just cover the IR sensor when I am having trouble controlling the other device.

Dunnersfella

3311 posts

Uber Geek
+1 received by user: 435

Reply # 324430 28-Apr-2010 22:04

As a side note, Panasonic devices can be set to 3 different channels...
Don't know how, never tried it... but I work with someone who has.
I'm not sure about Sony though. I'd get the store you purchased from to talk to their rep. They'll be able to get you a result / recommend someone who can. I've seen Samsung and Panasonic operate each other, not ideal... Neil.

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richms

20883 posts

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+1 received by user: 4095

Trusted

Subscriber

Reply # 324470 28-Apr-2010 23:27

Sure its the remote and not the HDMI control stuff causing things to happen?

Everytime my friend changed his reciver volume the TV would turn on till all that crap was turned off on his system.

Richard rich.ms

Dingbatt

3206 posts

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Lifetime subscriber

Reply # 324747 29-Apr-2010 14:49

Try turning off Bravia Synch (hdmi control) as previously mentioned,

or,

Change the 'Command Settings' for your Recorder's IR remote. See ' Command Mode ' under Adjustments and Settings in your owners manual. That should use a different set of remote commands and may avoid the conflict. Although I am a little surprised there is the interaction between a TV and a recorder of the same brand so possibly try the Bravia Synch route first.

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RebelCommando

23 posts

Geek

Reply # 325010 29-Apr-2010 22:40

Thanks for the suggestions everyone.

The solution turned out to be that control signals werer being sent back from the TV to the DVR via HDMI cable. Once I disabled that feature (in the DVR's HDMI setting menu) the problem went away.

Cheers everyone.