Getting rid of the 'SONY' splash screen sound

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tumnasgt

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Topic # 60869 4-May-2010 20:21

My grandparents recently replaced their TVs with a Bravia 40" EX700 and a 32" EX400. As they only use the Sky remote (to avoid errors between the sofa and the screen), the volume is set to 50% on the TV. This was all good on their old TVs (older Bravias), but on their new TVs there is a "SONY" splash screen, along with a chime-ish sound that is very, very loud.

Is there any way to get rid of the sound? I would look in the manual, but it turns out paper (or even online PDF) manuals are a thing of the past.

illicit

553 posts

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Reply # 326685 4-May-2010 22:34

Using the Sky remote for volume is a big no no.

It DOESN'T turn your TV up and down, just sends less sound to the TV, therefore the audio amp in the TV has to work harder to put out less sound.

Draw backs;

1 - Lower sound quality (from already poor speakers in current TVs)
2 - Other sources (ie DVD) will come on at the TV volume (ie: 50!)
3 - Overnight updates of the sky decoder will result in the sky volume being reset to FULL
4 - Other rooms (if connected to the decoder) will have lower volume for the sky feed, resulting in them turning the volume up high on their tv, then when they change channel.....

Benefits;

1 - One less remote

Conclusion: Don't be lazy and use the TV remote for volume.

If its technical ability vs age reason, its not hard to use the two buttons on the TV remote, I advise ALL my customers to use the TV remote for the above reasons.

IF they find it THAT difficult, get them a harmony remote.

richms

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Reply # 326707 5-May-2010 01:11

I would add not to max the sky box out, I found that turning it down 3-4 clicks helped heaps with sound quality issues on the louder channels.

Richard rich.ms

Dunnersfella

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Reply # 326717 5-May-2010 08:09

I don't know if you can get rid of the splash screen - but the instructions can be found on the TV by pressing the i-MANUAL button on the remote control. Have a sift through there, and you should be able to find something of use.

vinnieg

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Reply # 326729 5-May-2010 08:45

Pretty sure under Sound or Custom options you can turn the splash screen sound off, it's something like "Logo sound"

I've got the same on both my Samsungs...but I like it :), even though at times it scares me, especially when I accidentally lean on the remote while dozing off and turn the TV back on

I have moved across the ditch. Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer.

Fred99

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Reply # 326933 5-May-2010 15:07

vinnieg: Pretty sure under Sound or Custom options you can turn the splash screen sound off, it's something like "Logo sound"

I've got the same on both my Samsungs...but I like it :), even though at times it scares me, especially when I accidentally lean on the remote while dozing off and turn the TV back on

I can't find that option on my Sony TV. You can turn off the "keystroke" beeps (sounds when navigating menus), but no obvious option to turn off the splash screen beep.
It's annoyingly loud at normal volume.

vinnieg

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Reply # 326944 5-May-2010 15:29

Is there an option for Melody? Possibly under an external menu?

Your next bet would be to ring a Sony Style store, when the TV was originally setup was it a store demo? or did you make sure to choose home mode over store mode? Because I know the Samsungs do it by default in Store mode and most newer LCDs have Store/Home mode

I have moved across the ditch. Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer.

michaelt

423 posts

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Reply # 326958 5-May-2010 16:13

illicit: Using the Sky remote for volume is a big no no.

It DOESN'T turn your TV up and down, just sends less sound to the TV, therefore the audio amp in the TV has to work harder to put out less sound.

Draw backs;

1 - Lower sound quality (from already poor speakers in current TVs)
2 - Other sources (ie DVD) will come on at the TV volume (ie: 50!)
3 - Overnight updates of the sky decoder will result in the sky volume being reset to FULL
4 - Other rooms (if connected to the decoder) will have lower volume for the sky feed, resulting in them turning the volume up high on their tv, then when they change channel.....

Benefits;

1 - One less remote

Conclusion: Don't be lazy and use the TV remote for volume.

If its technical ability vs age reason, its not hard to use the two buttons on the TV remote, I advise ALL my customers to use the TV remote for the above reasons.

IF they find it THAT difficult, get them a harmony remote.

All of that's true for analog sound output, however not all of it's true for the MySky HD connected via HDMI.

In that case the output is purely digital and (as far as I understand) the end quality is the same regardless of the MySky HD's volume setting.

Even with a normal Sky decoder, there are people for whom the ease of use of one remote outweighs the slight degradation in audio quality.

Also, my DVD player has its own volume control, so input amplitude mismatches aren't as much of a problem, quite possible the original poster does as well.