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33 posts


# 64928 26-Jul-2010 10:16
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Hi all,

I've used my HTPC for the last few years, no remote control problems.

Last week, I removed my DVB-T card, and replaced it with a Hauppauge WinTV Nova-S Plus card as we shifted to a property with no DVB-T signal.

I'm running WinXP with Mediacenter - but use Mediaportal as my PVR software.

Got the TV all working, but now I'm having a strange issue with my remotes!

I've got a Windows MCE Keyboard, and a Windows MCE Remote. 

For some reason, they are only registering the first button press.  For example, if you want to scroll down through your channels, you can only move down one item.  Very frustrating trying to skip ads in TV shows - I usually do multiple presses on my 'skip' button for fast forwarding...

If you want to move down more than 1 item, you can go down, right, down, left, down etc.. and it works!

Long presses usually allow a fast scroll, but any subsequent press isn't recognised.  It seems to have the same problem under any windows application (eg. explorer) - not just MediaPortal.

Any ideas?!

Thanks in advance,

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  # 356394 26-Jul-2010 11:02
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I take it you are using the MCE IR receiver or are you using a built in receiver?

Media centre PC - Case Silverstone LC16M with 2 X 80mm AcoustiFan DustPROOF, MOBO Gigabyte MA785GT-UD3H, CPU AMD X2 240 under volted, RAM 4 Gig DDR3 1033, HDD 120Gig System/512Gig data, Tuners 2 X Hauppauge HVR-3000, 1 X HVR-2200, Video Palit GT 220, Sound Realtek 886A HD (onboard), Optical LiteOn DH-401S Blue-ray using TotalMedia Theatre Power Corsair VX Series, 450W ATX PSU OS Windows 7 x64


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  # 356418 26-Jul-2010 11:33
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I'm using the Microsoft USB IR receiver - as I have always used.

Batteries aren't fresh, but I've never seen this issue before, and had the system for 4 years? Also, the problem is happening on both the remote and keyboard.

I'll try fresh batteries this evening - but I've got a feeling there's something else going on!


BDFL - Memuneh
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  # 356424 26-Jul-2010 11:52
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Have you installed any new energy saving lights? Is the IR receiver pointing directly to a window? Do you have mirrors in the room? Have you moved the IR receiver lately to a new position?

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  # 356446 26-Jul-2010 12:35
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I had this problem when using Windows XP Pro. I had to install the Windows XP Media Centre Edition driver onto XP, as the default one didn't seem to handle the multiple keypresses properly. Are you also having problems with the extra buttons (like the green button) not working?  This website might be of use to you, you shouldn't need to setup HIP as MediaPortal will do all the work for you, just be warned that you should make a backup of your system before you start messing around with it.

I ended up upgrading to Windows 7 which has the native driver built in, everything works as it should out of the box. The other thing to check is that you have the Windows MCE remote selected in the MediaPortal config.

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  # 356475 26-Jul-2010 13:10
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The media center remotes use a philips protocol that has a bit that is flipped on every button press so that it can tell a held down button from a rapidly pushed button (something other remotes suck at)

If your remote is not doing the flip as some crap universal ones dont, then you get that behaviour.


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  # 356572 26-Jul-2010 15:06
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OK, I'll try and reply to some of those ideas...

1. Energy efficient bulbs:
No, haven't fitted any in that room, but the PC is in a slightly different location. I'll try playing around the the IR receiver (but my feeling is it's something else)

2. Drivers:
I have WinXP with Mediacenter. It has the drivers, and up until now they have worked perfectly. I might try and see if there are any updated drivers I can get?

3. MCE Remote flipping bit:
Both my remote, and keyboard are Microsoft hardware. Until I changed the DVB card, they were working perfectly! I have read about remoiving the 'Debounce' from the registry - I might try that (but it's more for remotes that done bounce their codes)

I'll have a bit more of a play tonight, and update tomorrow. Still waiting on Broadband to be connected at home :(



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  # 357185 27-Jul-2010 16:05
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1. Reset my machine (had done that before with no luck)
2. Charged the batteries up
3. Shifted position of the IR receiver into a darker spot in my cabinet


Not sure which of the above it was, but most likely I think it was the IR receiver location. We have halogens in our lounge - maybe something to do with them?

Anyway, thanks very much for your help!


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  # 357273 27-Jul-2010 18:16
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Halogens are fine, its CFLs and normal fluros with electornic ballasts that jam IR, but most are running them at 50+ kHz now and remotes are 38kHz or so normally so jamming doesnt happen unless you get bottom of the barral junk CFLs


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